ERP Supply Chain Integrations Lead

Seeking a results-driven ERP Supply Chain Integrations Lead to take complete operational ownership of our workflows. In this role, you will not just maintain data in an ERP system; you will lead the end-to-end process flow from Sales such as Shopify to Sales Operations to Manufacturing for a quickly growing business supporting major retailers like Walmart, Kroger, Albertsons, Cost Plus World Market, Hy-Vee, Natural Grocers, At Home, Imperial, Orgill, Mid-States, and others.

This role is an independent champion who naturally takes ownership, drives outcomes, and aggressively learns our business. You will bridge the gap between our e-commerce tech stack and hands-on operations, ensuring flawless data integration and working cross-functionally to eliminate bottlenecks, document processes, and implement continuous improvements.

Core Responsibilities

• Process Ownership: Drive and optimize the overall workflow connecting Shopify Sales, Sales Operations, and Manufacturing to ensure seamless order-to-delivery execution. Transition the company from manual workflows to scalable, automated systems spanning Sales, Sourcing, Production, Warehouse, and Accounting.
• System Integration: Oversee, troubleshoot, and optimize the integration between Shopify and the ERP system; ensure order data, inventory levels, and product variants sync accurately in real-time.
• Cross-Functional Leadership: Work collaboratively across multiple departments, earning trust while holding team members accountable to process standards.
• Continuous Improvement: Proactively identify operational process gaps, root out inefficiencies, and implement scalable solutions to eliminate bottlenecks. Automated Planning: Reduce manual steps around production planning, labor allocation, inventory movement, replenishment, and omni-channel order fulfillment.
• Documentation & Training: Actively interview team members to ask the right questions, thoroughly document workflows, and create clear operational procedures.

• Production & Inventory Planning: Oversee production scheduling, material planning, and inventory control within the ERP to keep manufacturing running smoothly.

• Retail & EDI Onboarding: Take ownership of retail compliance, item setup, labeling requirements, retailer forms, and EDI integrations for complex omni-channel retail accounts.
• Manufacturing Scaling: Build system infrastructure to support automated manufacturing lines, shifting from hand-poured production to disciplined, high-volume throughput.

• Experience: 5+ years of experience in business systems analysis, supply chain operations, production planning, or manufacturing environments.
• Integration Expertise: Proven experience managing e-commerce integrations, specifically connecting Shopify to backend inventory and manufacturing systems. Experience navigating the onboarding, compliance, item setup, and EDI requirements of major big-box or grocery retailers (e.g., Walmart, Kroger, Albertsons).
• Autonomy: Proven track record of independently owning a functional area, driving initiatives forward, and leading organizational change with minimal direction.
• Technical Aptitude: Strong working knowledge of inventory and manufacturing-focused ERP systems including Cin7, WMS/3PL operations, integrations/API/EDI, inventory control and manufacturing workflows.
• Data Discipline: Exceptional organizational skills with a focus on data integrity, inventory tracking accuracy, and generating reliable operational reporting.
• Soft Skills: High emotional intelligence to earn department trust, combined with the assertiveness needed to hold people accountable and challenge the status quo.
• Problem Solving: A natural curiosity to ask deep questions, map out complex processes, and organize chaotic workflows into structured, efficient systems., CSS takes a keen interest in thoroughly understanding the client’s needs for a particular position. And then works to recognize the motivations and capabilities of candidates, looking for the win-win for client and candidate in the areas of fit and satisfaction for both parties. (more…)

Motivated Candidate