Systems Infrastructure Engineer

The Systems Infrastructure Engineer is responsible for the stability, security, and end-to-end delivery of the University’s physical and virtual server infrastructure. This role manages the entire hypervisor layer (Hyper-V and VMware) and physical hardware providing a reliable, secure, and available environment.

The Engineer provides technical assistance and support across both Windows and Linux environments, ensuring systems software is provisioned, installed, and configured securely. This role eliminates service bottlenecks through a pooled capability model and maintains critical disaster recovery and documentation standards, ensuring all operational processes are documented and repeatable.

This role includes participation in a 24-hour on-call rotation for incident management and group coverage during normal business hours.

• Bachelor’s degree in Computer Science, IT, or a related field; or an equivalent combination of education and professional experience demonstrating the required knowledge, skills, and abilities., * 7+ years maintaining enterprise and/or research systems and platforms, including:
• Hands-on management of Hyper-V and VMware, including hardware management, cluster administration, upgrades, and incident management.
• Operational proficiency in both Windows Server (Active Directory, Group Policy) and Linux/Unix server environments (RHEL/Ubuntu preferred).
• Scripting experience in PowerShell and Bash to automate operational and administrative tasks.
• Proficiency in enterprise configuration management using SCCM, Puppet, Ansible, or OpenVox, and proven expertise in version control workflows using Git to ensure infrastructure is managed as code.
• Demonstrated expertise in managing hybrid cloud platforms (Azure, GCP) and hands-on experience engineering Infrastructure-as-Code (IaC) solutions using Terraform.
• Proven ability to implement platform observability through SIEM/log correlation tools (e.g., Sumo Logic) and expert knowledge of designing resilient disaster recovery frameworks to ensure institutional service continuity
• Strong analytical and problem-solving skills; excellent communication and interpersonal skills; demonstrated ability to collaborate across teams. Demonstrates a willingness and ability to support a diverse and inclusive environment.
• Experience deploying, maintaining, and managing containerized applications using Kubernetes.
• Windows & Linux systems expertise
• Physical hardware lifecycle management
• Project and operations management
• Documentation discipline and knowledge sharing
• Support for pooled capability models
• Containerized application deployment using Kubernetes

A successful completion of a criminal background check and education verification is required.

Founded in 1764, Brown is a nonprofit leading research university, home to world-renowned faculty, and also an innovative educational institution where the curiosity, creativity and intellectual joy of students drives academic excellence.

The spirit of the undergraduate Open Curriculum infuses every aspect of the University. Brown is a place where rigorous scholarship, complex problem-solving and service to the public good are defined by intense collaboration, intellectual discovery and working in ways that transcend traditional boundaries. As a private, nonprofit institution, the University advances its mission through support from a community invested in Brown’s commitment to advance knowledge and make a positive difference locally and globally.

Brown is a leading research university, where stellar faculty and student researchers deploy deep content knowledge to generate new discoveries on those issues and many more. What sets their work apart? Collectively, Brown’s researchers are driven by the idea that their work will have a positive impact in the world.

Brown students and faculty are tackling the nation’s opioid crisis. Planning the next Mars landing site. Uncovering the locations of ancient civilizations. Advising world leaders on new political models. Exploring new frontiers in multimedia arts. In each of their intellectual endeavors, our scholars and researchers are uncommonly driven by the belief that their work must - and will - have an impact in their communities, in society and the world.

We are a learning community grounded in a commitment of respect for the diversity of viewpoints that is fundamentally essential to intellectual discovery. We encourage the right of all individuals to express ideas and perspectives - and we embrace the value of vigorous debate in pursuit of knowledge.

Providence, Rhode Island - Brown’s home for more than two and a half centuries - is a vibrant place to live, work and study, a stimulating hub for innovation, and a city rich in cultural diversity.