Healthcare IT Support Specialist - 24/7 Service Desk

NTT DATA
Spain
10 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Cerner Health Informatics Data as a Services Data Logging Meditech

Job description

NTT DATA Services in the healthcare space seeks a Provider Clinical Service Desk agent to handle inbound calls in a 24x7 call center, supporting Epic, Cerner, McKesson and Meditech users. This role emphasizes accurate incident logging and timely resolution, with travel up to 10% as needed and lifting requirements up to 25 lbs.

Applicants should bring 4+ years in service desks, 1+ year of troubleshooting, and a high school diploma.

Requirements

Applicants should bring 4+ years in service desks, 1+ year of troubleshooting, and a high school diploma.

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