Archer Platform Engineer / Administrator

We are seeking an experienced Archer Platform Engineer/Administrator to join our client’s team in Phoenix, AZ. The ideal candidate will have strong hands-on expertise in enterprise RSA Archer / Archer IRM Platform Administration, platform upgrades, production troubleshooting, and Archer database analysis using SQL Server. This role requires the ability to independently diagnose complex platform issues and collaborate across infrastructure, database, and business teams to ensure platform stability, security, and performance., * Administer, maintain, monitor, and support enterprise Archer environments across Production and lower environments

• Manage Archer Control Panel configuration, services, job processing, logging, and authentication/integration settings
• Perform advanced troubleshooting of production incidents involving application servers, database, integrations, APIs, and data feeds
• Develop and execute SQL queries for troubleshooting, data analysis, validation, and root-cause analysis
• Partner with DBA teams to resolve database performance, blocking, latency, and capacity issues
• Support Archer version upgrades, patches, hotfixes, and Disaster Recovery exercises
• Manage data feeds, APIs/integrations, scheduled jobs, notifications, authentication, and certificates
• Perform root-cause analysis for recurring incidents and implement sustainable solutions
• Support vulnerability remediation, certificate lifecycle management, and compliance requirements
• Maintain technical documentation, operational procedures, and troubleshooting guides

• 5+ years of hands-on RSA Archer / Archer IRM Platform Administration experience
• Strong knowledge of Archer Control Panel and enterprise platform configuration
• Experience with Archer upgrades, patches, hotfixes, and multi-environment implementations
• Strong working knowledge of Microsoft SQL Server and independent SQL query development
• Experience troubleshooting Archer services, data feeds, APIs, authentication, and performance issues
• Familiarity with database concepts: execution plans, indexes, blocking, deadlocks, and latency

Preferred Skills

• Archer application development/configuration and Advanced Workflow
• LDAP/Active Directory integration
• IIS and Windows Server administration
• Disaster Recovery and High Availability environments
• Enterprise monitoring/logging tools
• Cybersecurity vulnerability remediation
• Automation/scripting for operational activities