Sr HCM Functional Consultant - Workday Success Plans

The Workday Success Plans Delivery Team at Workday plays a crucial role in ensuring customers maximize the value they get from their Workday products. We focus on our customers’ post go-live journey, assuring long-term success. We deliver a variety of programs and services ranging from feature assessments to full feature deployments to support their growing and changing business needs within Workday. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services. Our team members:

Confidently and consistently provide excellent customer service Engage customers to quickly understand business requirements Share their broad experience with industry practices Adapt and succeed independently in challenging situations Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions Support multiple customers concurrently on short duration projects Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. Team members say the variety of services and unexpected challenges keeps the job exciting and fresh. Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every day

Share expertise with customers on a variety of Ask-an-Expert requests by:

Conducting research to ensure understanding of customer questions and related Workday concepts. Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks. Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements. Clearly and effectively communicating responses and value to customers.

Partner with an Engagement Manager to deliver services that include:

Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions) Functional Review (Tenant Review with Consulting Services) Health Check (Tenant Review with Cross Functional Consulting Services)

Additional Services that our consultants deliver include:

Collaboration Crews (Facilitate group customer sharing discussions) Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals) Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption) Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities)

5+ years of Human Capital Management software support or consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience 5+ years of experience with HCM systems including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards 5+ years of experience with the following product areas: Core HCM, Security, Compensation 5+ years of Workday Consulting experience or experience as a Workday SME

Other Qualifications Ability to obtain, hold and maintain a security clearance to the required level, is a plus. Demonstrates a solid grasp of HR related systems and processes. Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM, areas of expertise and cross application features. Certified or ability to certify in Workday HCM products and to effectively deploy the solutions Experience with influencing, interacting and collaborating with senior leaders, internally and externally Capable of leading and influencing design meetings toward an effective and collaborative outcome Ability to deliver and get results while managing to a project plan Excellent verbal and written communication skills Experience with global implementations is preferred The ability to work on multiple engagements simultaneously Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making Bachelor’s degree or related experience required Ability to travel up to 10%

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

You may view the Workday’s Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law. Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodation, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law. If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.