Software Dev Engineer IV

• Design, develop, implement, test, document and deploy full-stack, cloud-native, contact center-related software applications, tools, systems and services using multi-threaded programming, development in Python and React/node.js, implementing architecture patterns and design patterns, and utilizing generative AI large language models.
• Assist in gathering and analyzing business and functional requirements, and translate requirements into technical specifications for robust, scalable, supportable solutions that work well within the overall system architecture.
• Own delivery of entire piece of system or application, and serve as technical lead on complex projects using best practice engineering standards.
• Produce comprehensive, usable software documentation.

• MS or BS in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field, plus five years of progressively responsible experience in the job offered or related occupations of Software Engineer, Software Developer, or related.

Required technical skills:

• Coding proficiency in Python, and front-end development experience with Javascript/React.
• Proficiency development with services such as AWS Lambda, Step Functions, DynamoDB, AppSync, Bedrock, SageMaker, and CloudWatch.
• Proficiency in developing and integrating with REST-based or GraphQL-based APIs.
• Proficiency in developing infrastructure-as-code deployment solutions such as AWS CloudFormation or AWS CDK.
• Experience collaborating with other developers using git repositories, including creating and managing feature branches, pull requests, code merge, and GitHib actions or equivalent.

Top 3 must-have skills:

• Generative AI based coding
• AWS serverless
• Python and JavaScript/React

Preferred skills:

• Experience with Contact Center development and telephony infrastructure.
• Experience with prompt engineering for modern large language models.
• Experience using modern AI-based agentic coding assistants for code development, test development, and documentation.
• Track record of building successful serverless architectures following AWS Well Architected principles.

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.