IT SPECIALIST (SYSADMIN)

• You will serve as the Activity Contract Technical Representative (ACTR) for the Navy’s Next Generation (NGEN) information technology contract.
• You will provide oversight, technical support, and interpretation of Federal law, DoD, Navy, and NAVSUP Information Technology (IT) policies.
• You will serve as the primary point of contact for NGEN contractor issue escalation and command input on NGEN orders, requirements, funding, payment, and contractor performance.
• You will proactively investigate command IT needs and order NGEN resources and services to fulfill requirements. If NGEN does not provide the required service or support, you will pursue alternate acquisition.
• You will develop statements of work (SOW), understanding of contract clauses based on laws; policy, and procedures.
• You will travel to alternate worksites, such as Bangor, Whidbey Island, and Everett routinely.
• You will maintain inventory control of all command IT equipment.
• You will serve as the primary point of contact for all IT or technology related questions and issues.
• You will be a command FlankSpeed Champion and PureBred Mobility Agent.

Requirements

Conditions of employment

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain a current valid United States driver’s license.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This is a Cyberspace Workforce position, work role code 411 primary, proficiency level Advance the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
• This position requires occasional travel.
• This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision., A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

Your resume must demonstrate at least one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Thoroughly reviewing system configurations, equipment inventories, and policy compliance documents to ensure zero-error operations.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Providing high-level technical support, troubleshooting complex IT issues, and advising leadership on system capabilities.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Clearly articulating technical concepts, cyber security risks, and hardware requirements to both technical and non-technical stakeholders.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Identifying system bottlenecks, diagnosing network/hardware failures, and resolving compliance gaps.

Workforce Certification: This position has been designated as a Cyberspace Workforce position in the DoD Cyber Workforce Framework (DCWF) work role of IT Specialist (SYSADMIN) 411 Technical Support Specialist (Cyberspace) proficiency level Advanced and, as a condition of employment, the incumbent of the position is required to obtain within 6 months of entry on duty and maintain qualification in accordance with DoDM 8140.03 Cyber Workforce Qualification and Management Program. Primary WRC 411, Secondary 722 If you already qualify for a DCWF work role, please list the WRC in your Resume., PPP Applicants: PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.