IT Project Manager

• IT Project Manager to lead the implementation and rollout of an enterprise emergency notification system across a multi-site manufacturing organization.
• This individual will manage the project from planning through deployment, coordinating IT, facilities, security, operations, site leadership and external vendors to ensure successful implementation across multiple locations.
• A proven track record managing enterprise technology rollouts, emergency notification or mass communication systems, and projects spanning multiple facilities.
• Experience supporting manufacturing, medical device, pharmaceutical or other regulated environments is highly desirable.
• Highly organized, hands-on Project Manager who can bring together technical teams, business stakeholders, site leadership and vendors to deliver a complex, multi-location technology rollout.
• Understand that emergency notification systems are operationally critical and can manage the details required to ensure reliable communications, successful user adoption and a smooth transition to ongoing support., * Lead the end-to-end implementation and rollout of an enterprise emergency notification and mass communication platform.
• Develop and maintain project plans, milestones, schedules, budgets, resource plans and risk registers.
• Coordinate deployment activities across multiple manufacturing facilities, offices and operational locations.
• Partner with IT, Information Security, Facilities, Environmental Health and Safety (EHS), Human Resources, Operations and site leadership.
• Manage vendor relationships, implementation partners, system configuration and deployment dependencies.
• Coordinate integration with existing communication channels, including email, SMS/text messaging, voice calls, mobile applications and desktop notifications.
• Oversee requirements gathering, stakeholder interviews, system configuration, testing, user acceptance testing and production deployment.
• Ensure emergency notification workflows, contact lists, escalation paths and communication templates are appropriately configured and validated.
• Develop rollout strategies, site-readiness checklists, training materials and end-user communications.
• Manage project risks, issues, dependencies and change requests, escalating concerns as needed.
• Provide regular project status reports, executive updates and stakeholder communications.
• Coordinate pilot deployments, user feedback, issue resolution and subsequent rollout phases.
• Ensure appropriate documentation, operational handoff and support procedures are established.
• Track project deliverables and confirm that implementation objectives are met within established timelines.

• 5+ years of experience managing IT projects, enterprise application deployments or infrastructure implementations.
• Demonstrated experience managing a mass notification, emergency alerting or enterprise communications system rollout.
• Experience coordinating technology deployments across multiple sites, departments or business units.
• Strong project planning, scheduling, risk management and stakeholder coordination skills.
• Experience managing third-party vendors and implementation partners.
• Familiarity with system integration, testing, deployment planning and change management.
• Strong communication skills with the ability to work effectively with technical teams and executive stakeholders.
• Proficiency with project management tools such as Microsoft Project, Jira, Smartsheet or similar platforms.
• Experience with one or more of the following is beneficial:
• Emergency Notification / Mass Alerting: Everbridge, AlertMedia, Rave Alert, OnSolve or similar platforms
• Communications: SMS, email, automated voice calls, mobile push notifications, desktop alerts
• Microsoft Ecosystem: Microsoft 365, Teams, Entra ID, Active Directory
• Project Management: Microsoft Project, Smartsheet, Jira, Confluence
• Integration: REST APIs, HR/employee directory integrations, SSO and identity management
• Operational Readiness: UAT, deployment planning, training, documentation and support handoff

Preferred Qualifications:

• Experience in medical device, pharmaceutical, healthcare or regulated manufacturing environments.
• Experience supporting manufacturing facilities operating across multiple geographic locations.
• Familiarity with business continuity, disaster recovery, incident management or workplace emergency response.
• Experience integrating notification platforms with Microsoft 365, Active Directory/Entra ID, HR systems or employee directories.
• Experience with mobile communications, SMS gateways, automated voice notifications and desktop alerting.
• PMP certification or equivalent project management credentials.
• Experience coordinating cybersecurity, privacy, compliance and access-control reviews for enterprise platforms.

ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!