Data Analyst
MATRIX
Upper Saucon Township, PA, United States
6 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Microsoft Excel
Big Data
BigQuery
Power BI
Salesforce.Com
Google Cloud
Job description
- Prepare, validate, and deliver customer usage reports.
- Review datasets, identify trends, investigate discrepancies, and ensure data accuracy.
- Manage and prioritize multiple customer requests, delivering results within timelines and standards.
- Collaborate with various teams to clarify reporting requirements, resolve data issues, and communicate status.
- Document processes, maintain standard procedures, and track performance metrics.
Requirements
- Experience in sales operations and customer usage reporting, including preparation, validation, and delivery of reports.
- Proven analytical skills to review large datasets, identify trends, investigate discrepancies, and ensure data accuracy.
- Ability to manage multiple requests, prioritize tasks, and deliver results within timelines and quality standards.
- Strong proficiency in Microsoft Excel and familiarity with platforms such as Salesforce, Power BI, Google Cloud Platform, or BigQuery.
- Effective written and verbal communication skills, with the ability to work independently and collaboratively., * Experience collaborating with Sales Operations, Customer Success, Product, and Data teams.
- Ability to document operational processes, maintain procedures, track request volumes, and identify efficiency improvements.
- Attention to detail, problem-solving skills, and results orientation.
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