INTL SAP Concur Admin
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Role details
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Job description
A large client in the talent agency/entertainment space is looking for a SAP Concur Administrator/Analyst to provide day-to-day support, administration, and optimization of their Concur Travel & Expense platform. This individual will serve as a key resource for user support, system configuration, troubleshooting, integrations, and enhancement efforts across the Concur ecosystem.
Responsibilities * Provide hands-on ticketing support for SAP Concur users and business teams. * Administer and configure Concur Expense, Travel, Invoice, and Request modules. * Maintain approval workflows, audit rules, expense policies, user profiles, and system settings. * Troubleshoot application, integration, and data issues while coordinating with internal and external support teams. * Support ERP, HRIS, travel agency, and corporate card integrations. * Perform initial QA and validation of user stories, enhancements, and configuration changes. * Assist with testing, releases, upgrades, and production support activities. * Create and maintain user documentation and training materials. * Identify opportunities to improve processes, controls, and automation within the T&E platform.
Requirements
- 3-5 years of SAP Concur administration, analyst, or platform support experience. * Strong understanding of Travel & Expense (T&E) processes and best practices. * Experience configuring workflows, policies, approval routing, and expense controls within Concur. * Experience troubleshooting production issues and supporting system integrations. * Strong analytical, problem-solving, and customer support skills. * Experience working within Agile and SDLC environments. * Experience with Concur Reporting / Cognos Reporting. * Media & Entertainment industry experience. * Accounting or Finance background. * Experience supporting global travel and expense programs.
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