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Sr. ServiceNow Technical Developer - AI & Automation

Noblesoft Technologies
New York, NY, United States
1 day ago
Apply on www.careerjet.com
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Working hours
Regular working hours
Job source
www.careerjet.com

Tech stack

Clean Code Principles HTML JavaScript (Programming Language) Computer-Aided Design Application Programming Interfaces (APIs) Agile Methodology Artificial Intelligence Cascading Style Sheets (CSS) Configuration Management Databases Configuration Management System Configuration Scrum Methodology
+12 more
Simple Object Access Protocol (SOAP) Smoke Testing Systems Integration Software Technical Review Scripting Facebook Flow SOAPAPI Generative AI Agentic-AI AngularJS Virtual Agents Servicenow

Job description

  • Design, develop, configure, and enhance solutions on the ServiceNow platform across modules such as ITOM, HRSD, CSM, ITAM, and SAM.
  • Develop technical solutions using ServiceNow scripting, platform configuration, workflow automation, integrations, and AI-enabled capabilities.
  • Contribute to the development and enhancement of ServiceNow AI Agent products, including Technical Design Agents, Configuration Agents, and AI Testing and Quality Agents.
  • Support AI-enabled delivery, configuration, testing, and quality assurance in a collaborative, pilot-driven environment., * Configure and customize the ServiceNow platform using JavaScript, GlideScript, Glide APIs, and platform development best practices.
  • Establish and maintain CMDB foundations, including data population, data modeling, and configuration management.
  • Design, develop, and maintain business rules, custom workflows, Flow Designer solutions, and process automation.
  • Develop and enhance Now Assist capabilities, generative AI solutions, and agentic AI workflows.

  • Contribute to the design, configuration, and development of ServiceNow AI Agents, including:

  • Technical Design Agents
  • Configuration (Config) Agents
  • AI Testing and Quality-focused Agents
  • Refine AI agent logic, prompts, and behaviors to improve accuracy, reliability, and usability.
  • Build and maintain integrations using REST/SOAP APIs, MID Server, Integration Hub, and Orchestration.
  • Develop secure and scalable integrations with external enterprise systems, including CRM and ERP platforms.
  • Perform technical design reviews, peer reviews, smoke testing, troubleshooting, and defect resolution.
  • Execute test cases, support defect triage, and ensure the quality and stability of developed solutions.
  • Analyze business processes and translate requirements into technical designs and platform configurations.
  • Follow established PACE playbooks and delivery practices independently.
  • Maintain clear technical documentation, written updates, and project status reports.
  • Proactively identify and communicate risks, issues, and dependencies to the Project Manager.
  • Collaborate with cross-functional teams across EMEA, APAC, and AMS regions.
  • Adhere to ServiceNow coding standards, platform best practices, ITIL processes, and security guidelines.
  • Work effectively in Agile/Scrum environments and support continuous improvement initiatives.

Requirements

  • Hands-on ServiceNow development, configuration, customization, and implementation experience.
  • Experience with one or more ServiceNow modules, with implementation exposure to ITOM, HRSD, CSM, ITAM, and SAM.
  • Strong proficiency in JavaScript, GlideScript, Glide APIs, and ServiceNow scripting.
  • Knowledge of HTML, CSS, Jelly, and AngularJS.
  • Experience with Flow Designer, Integration Hub, and Orchestration.
  • Understanding of CMDB architecture, data modeling, and configuration management.
  • Experience developing REST/SOAP integrations, working with MID Server, and connecting external systems.
  • Exposure to Now Assist, Generative AI, AI Agent development, or agentic AI workflow design.
  • Familiarity with AI-enabled testing, quality assurance, peer reviews, smoke testing, and defect management.
  • Knowledge of ITIL processes, ServiceNow security guidelines, and development best practices., * 3 6 years of hands-on ServiceNow development experience.
  • Practical implementation experience across relevant ServiceNow modules, including ITOM, HRSD, CSM, ITAM, and SAM.
  • Mandatory: ServiceNow Certified System Administrator (CSA).
  • Preferred: Certified Implementation Specialist IT Asset Management (CIS-ITAM).
  • Good to have: ServiceNow Certified Application Developer (CAD).
  • Excellent communication, analytical, documentation, and problem-solving skills.
  • Strong stakeholder management and cross-functional collaboration abilities.
  • Ability to work independently, manage priorities, and deliver in a fast-paced Agile environment.

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This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com
Prepare application

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