Group Architect (eCommerce)

This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers.

If you’re an experienced Enterprise, Domain or Lead Architect with a strong eCommerce background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact.

The Opportunity

As Group Architect (eCommerce), you’ll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio.

Working closely with senior technology leaders, product teams, engineering, delivery and business stakeholders, you’ll ensure architecture decisions enable exceptional customer experiences while supporting long-term business strategy.

You’ll also lead and mentor a team of Solution Architects, providing governance, technical leadership and architectural assurance across a broad portfolio of customer-facing initiatives.

What You’ll Be Doing

• Define and own the architecture strategy, roadmap and target state for the customer and omnichannel domain.

• Shape technology direction across digital commerce, mobile, customer identity, CRM, fulfilment and customer engagement platforms.

• Partner with senior stakeholders to align architecture with business strategy, customer experience objectives and digital transformation programmes.

• Lead, coach and develop a team of Solution Architects, promoting architecture best practice across the organisation.

• Ensure solution designs are scalable, secure, resilient and aligned with enterprise architecture principles.

• Drive technology simplification, reducing technical debt while increasing reuse and consistency across platforms.

• Provide architectural governance through design reviews, design authority and architecture decision processes.

• Evaluate emerging technologies, SaaS platforms and AI-enabled capabilities to support future business growth.

• Champion architecture excellence, innovation and continuous improvement across the wider technology community., This is an outstanding opportunity to join a forward-thinking organisation investing significantly in its digital and technology capabilities.

You’ll influence enterprise-wide architecture strategy, shape the future of customer technology and work alongside experienced technology leaders on large-scale transformation programmes.

The organisation offers a collaborative environment where architecture is recognised as a strategic capability, giving you the opportunity to drive meaningful change while developing both technology and people.

If you’re looking for a senior architecture leadership role where you can combine strategy, innovation and delivery across a complex omnichannel environment, we’d love to hear from you.

We’re looking for an experienced architecture leader who combines strategic thinking with strong stakeholder engagement and a deep understanding of modern customer technology landscapes.

You’ll ideally have:

• 10+ years’ experience in Enterprise, Group, Domain or Solution Architecture within complex organisations.

• A strong background in eCommerce or cross-channel environments.

• Experience defining enterprise architecture strategies, target operating models and technology roadmaps.

• Strong understanding of customer-facing platforms including ecommerce, mobile, CRM, customer identity, digital services and cross-channel journeys.

• Knowledge of modern cloud technologies, SaaS platforms and enterprise architecture principles.

• Experience translating business strategy into practical architecture guidance and technology decisions.

• A good understanding of integration architecture, APIs, event-driven systems and customer data platforms.

• Strong appreciation of security, resilience, privacy and governance within customer-facing technology.

• Experience using architecture frameworks such as TOGAF, along with modelling techniques including C4, UML or ArchiMate.

• Exceptional communication skills with the ability to influence senior business and technology stakeholders.

• Previous experience leading, mentoring or managing Solution Architects.

ARCA Consulting is proud to be partnering with a leading UK ecommerce company to recruit an experienced Group Architect - ecommerce.