Head of IT

• Develop and deliver a technology strategy aligned to our business growth and operational objectives.
• Lead and develop a high-performing IT team across infrastructure, applications and support services.
• Drive continuous improvement across our IT service delivery, operational processes and business systems.
• Own relationships with key technology suppliers and service partners.
• Manage our IT budgets, technology investments and commercial contracts.
• Sponsor and lead technology transformation programmes and business-critical projects.
• Ensure robust governance, cyber security, risk management and compliance frameworks are in place.
• Partner with operational and commercial stakeholders to identify opportunities for technology-enabled improvement.

Technologies:

• ERP
• Support
• Security, We are a large, fast-paced organisation operating in a highly complex logistics, supply chain and manufacturing environment, where technology sits at the heart of our operations and supports time-critical services, large-scale operational teams and business-critical systems across multiple locations. We are investing heavily in modernisation, digital transformation and operational excellence, creating a strong opportunity for an experienced technology leader to make a tangible impact. This role oversees both infrastructure and business systems, reporting to senior leadership and partnering across the business to drive service excellence, transformation and resilience. We offer ongoing career development and training, an enviable benefits package, and flexible hybrid working of 2 days a week in the office. We will also consider candidates for our West London location if you are not based near Manchester.

• Senior IT leadership experience within a complex, fast-paced business.
• Experience managing both infrastructure and enterprise business systems.
• Strong ERP experience, ideally involving implementation, optimisation, integration or transformation programmes.
• Proven experience delivering technology strategy, operational excellence and business transformation.
• Strong commercial acumen with budget ownership, supplier management and contract negotiation experience.
• A hands-on leadership style with the ability to balance strategic direction and operational delivery.
• Experience driving organisational change and technology-enabled process improvement.
• Experience in manufacturing, logistics, supply chain, warehousing & distribution, retail, catering or multi-site operational businesses is particularly beneficial.
• Experience supporting ERP platforms that underpin business-critical operations is highly advantageous.