Director & Delivery Lead - Adobe Experience Platforms

This is a program leadership seat that runs delivery. Discipline leads own requirements, architecture, experience, content and data; you own whether their work converges on the date, and you are technically credible enough to challenge them rather than relay them. If your strongest contribution is an accurate status report, this role will underuse you.

The Work

Lead the end-to-end delivery lifecycle of complex, global experience platform programs, from mobilization and planning through build, release and ongoing support

Own program health - scope, schedule, budget, margin, quality and risk - and report on it candidly to client and internal leadership

Serve as the senior delivery counterpart to client program leadership and executives, building the relationship that surfaces problems early and creates follow-on work

Build and maintain the delivery plan and capacity model across on-shore, near-shore and off-shore teams, adjusting resourcing as the program evolves

Lead cross-functional delivery teams and the discipline leads who run them, holding independent workstreams to a single committed date

Establish the governance a program of this size runs on: intake, decision rights, sign-off, change control, escalation and reporting

Manage risk and dependency actively - including dependencies owned outside your team - and re-sequence the plan when they move rather than renegotiating the commitment

Plan regulatory validation, security review and audit traceability into the schedule as work with owners and durations, not as a gate at the end

Ensure global and in-country requirements, including mainland China, are designed into the program from the first release

Apply AI across delivery within the client’s compliance constraints, and reflect the productivity it creates in the plan and the price

Coach and grow the delivery team, and contribute to the practice’s methodology, estimation models and accelerators

· Minimum 12+ years leading delivery of large-scale digital experience platform programs, including several where you owned the outcome and not only the schedule

· Deep Adobe delivery experience, including AEM Cloud Service in production and working fluency across Adobe Target, Launch, Real-Time CDP, Customer Journey Analytics, Workfront and Assets

· Demonstrated Edge Delivery Services delivery experience in production, including a working understanding of where EDS constrains an enterprise build

· Global program delivery experience including mainland China, with working knowledge of in-country delivery, data residency and consent requirements

· Delivery experience in regulated industries - life sciences, medical device, financial services or equivalent - where validation and audit traceability shaped the schedule

· Experience running on-shore, near-shore and off-shore teams as a single delivery organization across time zones

· Consulting background, comfortable owning the client relationship and the commercial picture alongside delivery

· Exceptional attention to detail, and the discipline to catch the specification gap, the dependency and the moved date before they become a milestone

Educational Qualifications:

• Required - Bachelor’s degree in Computer Science, Information Technology, Computer Engineering or closely related or equivalent.
• Preferred - Master’s degree in Management Information Systems (MIS), Computer Science, Big Data or Analytics or equivalent.