CRM Integration Architect III

Mitchell Martin
Madison, WI, United States
8 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Compensation
$118,560.0 - $139,360.0
Working hours
Regular working hours

Tech stack

RESTful API Modeling Language Application Programming Interfaces (APIs) Artificial Intelligence Computing Platforms Cloud Computing Continuous Integration Electronic Data Interchange (EDI) Cloud Services Systems Integration Data Pipelines

Job description

CRM Integration Architect III - Madison, WI - Contract C2C - $57-67 Per HRWe are seeking a seasoned professional with expertise in customer relationship management systems and integration strategies. This hybrid/remote contract role involves leading architecture and integration projects, focusing on cloud-based solutions and customer engagement technologies. The role requires collaboration with various stakeholders to deliver high-quality solutions.Key ResponsibilitiesDesign and implement scalable enterprise architectures across various cloud solutions.Lead API-led connectivity initiatives and data exchange strategies.Design and optimize contact center solutions integrated with customer service platforms.Develop automation and AI-driven customer engagement strategies.Provide architectural oversight for deployment governance and environment management.Qualifications8 years of experience in platform architecture and development.Strong experience with integration patterns and security models.Hands-on experience with API platforms, RAML, and data orchestration.Experience integrating contact center solutions with customer engagement platforms.Excellent communication and technical leadership skills.Core TechnologiesCRM Platforms API Platforms Cloud Solutions AI and Automation Tools CI/CD ToolsContact AuthorizationBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here (https://www.mitchellmartin.com/privacy-policy).BenefitsLearn more about our benefits offerings here (https://www.mitchellmartin.com/careers/benefits-perks)Onboarding ExpectationsLearn more about our Onboarding Process here (https://youtu.be/rjV_NFYjyY4)EEO StatementLearn more about our EEO policy here (https://www.mitchellmartin.com/eoe-statement)#LI-KN1

Requirements

  • 8 years of experience in platform architecture and development.
  • Strong experience with integration patterns and security models.
  • Hands-on experience with API platforms, RAML, and data orchestration.
  • Experience integrating contact center solutions with customer engagement platforms.
  • Excellent communication and technical leadership skills.

Benefits & conditions

Learn more about our benefits offerings here (https://www.mitchellmartin.com/careers/benefits-perks)

About the company

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here (https://www.mitchellmartin.com/privacy-policy).

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