Cloud Systems Engineer

The Cloud Systems Engineer will play an integral role in supporting the systems engineering activities of the organization with a key focus on the deployment of system infrastructures. The successful candidate will be a key contributor to many IT infrastructure projects., * Opportunity to work with modern Microsoft Cloud technologies

• Hands-on role with meaningful technical ownership across cloud and on-premises infrastructure
• Collaboration with internal teams and external technology partners
• Exposure to major IT infrastructure projects

What Success Looks Like:

• Administer and support Microsoft Exchange Online and hybrid messaging environments, including mail flow management, routing, transport rules, connectors, and email security configurations.
• Troubleshoot complex mail delivery issues, message routing problems, mail relay configurations, and email authentication services (SPF, DKIM, DMARC).
• Ensure cloud environments are effectively engineered, maintained, planned, and supported.
• Provides advanced technical support and effectively manages ServiceNow incidents.
• Proactively monitors system performance, identifies potential issues, and addresses them accordingly.
• Performs effective root cause analysis on failed system components and implements corrective measures.
• Successfully designs and implements system improvements.
• Major IT infrastructure projects are successfully implemented and rolled out.
• Provides clear and detailed technical documentation and knowledge materials.
• Maintains strong relationships with staff, contracting agencies, and outsourced service providers.
• Demonstrates a strong customer service-oriented attitude when supporting users and resolving IT issues.
• Uses strong analytical and technical skills to resolve issues with a strong sense of urgency, especially those that could impact the business.
• Effectively participates in disaster recovery exercises and helps support business continuity.
• Uses PowerShell scripting and coding skills to support systems administration and improve processes.
• Successfully works with limited direction while delivering results in a fast-paced, dynamic environment.
• Is willing and able to travel up to 10% and work extended hours/weekends as needed to support business and infrastructure needs.

• Bachelor’s degree in computer science or related field. Will consider years of experience in lieu of degree.
• Microsoft or other relevant IT certifications are preferred.
• 5-7 years of experience in Windows Server and Active Directory administration, as well as Microsoft Exchange Online and/or hybrid Exchange environments.
• Demonstrated experience troubleshooting email delivery, mail routing, mail flow, and messaging infrastructure issues.
• Experience administering public cloud environments, Azure preferred.
• Experience with PowerShell and other programming/scripting languages.
• Experience with Enterprise level Identity Management using Azure.
• Working knowledge of LAN/WAN networking to supporting server and Active Directory.
• Experience with enterprise backups and disaster recovery strategies.
• Intermediate knowledge of and ability to implement semi-complex IT security best practices.
• Experience with enterprise-grade monitoring, alerting, and management platforms such as System Center, Solar Winds Orion, Splunk, etc.

• Competitive Salary
• 401K Match w/ 2-year vesting period
• Bonus Potential
• Medical, Dental & Vision Plans
• Paid Time Off & Holidays
• Various Work Schedules
• Tuition Assistance
• Wellness/Fitness Resources
• Training/Development
• Employee Stock Purchase Plan
• Dynamic Culture & People - just to name a few!, The salary range for this position is $92K-$112K with the potential to earn an annual

Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com.