Senior Forward Deployed Engineer - Vice President

The Senior Forward Deployed Engineer is a hands-on core engineering position responsible for developing agent reasoning logic, custom tool integrations, and resilient execution pipelines embedded with LOB squads. The overall objective of this role is to build production-grade agent reasoning loops, custom Model Context Protocol (MCP) servers, and robust error-handling mechanisms adhering to enterprise safety and quality standards., * Writes robust, production-quality agent reasoning logic, memory management, and sub-agent delegation workflows in Python.

• Develops custom Model Context Protocol (MCP) servers connecting AI agents to enterprise systems (ServiceNow, JIRA, DBaaS, Kafka, internal REST/gRPC services).

• Implements resilient error handling, automated retry mechanisms, fallback routines, and Human-in-the-Loop (HITL) escalation triggers.

• Integrates Lakera Guardrails for synchronous and asynchronous prompt-injection defense, jailbreak mitigation, and automated PII filtering/redaction.

• Collaborates with C12 engineers to build automated regression testbeds and integrate Agentflow Studio evaluation harnesses into deployment workflows.

• Advises and coaches junior developers, participating actively in sprint delivery and peer code reviews.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 6+ years of software engineering experience, with 4+ years of strong, professional Python proficiency.

• Hands-on experience working with LLM APIs (R2D2 Gateway, OpenAI, Google Vertex AI) and integrating foundation models into backend services.

• Experience with REST/gRPC API development, Docker, Git, Linux environments, and CI/CD automation pipelines.

• Understanding of prompt engineering, structured JSON output validation (e.g., Pydantic), and vector search/retrieval patterns.

• Proven ability to work collaboratively in fast-paced agile squads solving ambiguous technical problems., * Bachelor’s/University degree or equivalent experience; Master’s degree preferred.

$142,320.00 - $213,480.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.