ServiceNow Developer

• Design, develop, and customize ServiceNow applications and modules using JavaScript, Glide, Flow Designer, and other platform tools.
• Develop and maintain ServiceNow forms, workflows, client scripts, business rules, UI policies, and integrations.
• Participate in Agile development cycles including sprint planning, backlog grooming, and daily stand-ups.
• Build and maintain REST and SOAP integrations between ServiceNow and external systems.
• Ensure code and solutions follow ServiceNow best practices, including upgrade and scalability considerations.
• Collaborate with QA for testing and deployment in lower environments before production rollout.

Secondary Responsibilities - Systems Analysis (20%)

• Work with business stakeholders to capture and document functional and technical requirements.
• Analyze and evaluate existing systems and processes to recommend improvements or automation using ServiceNow.
• Translate business requirements into actionable stories and technical specifications.
• Assist in user training, documentation, and support for deployed features and improvements.
• Support release planning and coordination across teams as needed.

Problem-solving mindset and a passion for building scalable solutions.

Strong communication skills - both technical and non-technical.

Ability to work independently and within a team environment.

Agile/Scrum project methodology familiarity., Bachelor’s degree in Computer Science, Information Systems, or a related field.

5+ years of hands-on ServiceNow development experience.

Proven understanding of ServiceNow architecture and development best practices.

Experience with HRSD ServiceNow module is a bonus.

Experience with technologies: JavaScript, REST, HTML, CSS, Jira, Angular.

Familiarity with systems analysis, business process modeling, and requirements gathering.

Good to have ServiceNow Certifications.

skills:

Agile development,Angular,business process modeling,CSS,client scripts,HTML,Information Systems,Computer Science,Jira,JavaScript,REST,sprint planning,Agile/Scrum,ServiceNow applications,ServiceNow,ServiceNow platform,ServiceNow development,SOAP,Systems Analysis,passion,Problem-solving mindset,highly motivated,Ability to work independently,user training,architecture,automation,backlog grooming,business processes,business requirements,business rules,technical specifications,customize,Investments,process improvements,project methodology,project methodology,QA,gather requirements,requirements gathering,scalability,ServiceNow Certifications,testing,workflows