Technology Coordinator

FieldGuide IT LLC
Denver, CO, United States
28 days ago
Apply on www.builtincolorado.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$60,000 - $70,000
Working hours
Regular working hours

Tech stack

Microsoft Windows Amazon Web Services Cloud Computing Data Migration Github Identity and Access Management Issue Tracking Systems Salesforce.Com Software Deployment Google Cloud Okta Casper Suite
+2 more
Gsuite Hubspot

Job description

Be an Early Applicant Hybrid Denver, CO, USA 60K-70K Annually Entry level Hybrid Denver, CO, USA 60K-70K Annually Entry level Coordinate employee onboarding and offboarding for clients by provisioning accounts, configuring and retrieving Mac and PC devices, managing access, maintaining inventory records, documenting procedures, and providing first-day IT training and ticket-based support. The role also supports security and SOC 2 compliance, process improvement, and client communication from a Denver office with approximately 25% remote work. The summary above was generated by AI

FieldGuide IT is a people first, technology second, IT services provider. Companies across the US, big and small, rely on FieldGuide for IT strategy and support. We’ve replaced the old stereotype of the unapproachable “IT guy” with a team that’s genuinely passionate about people, and hungry to share what we know about technology in a way that’s patient, humble, and innovative., As a Technology Coordinator, you’ll be the friendly, human face of IT for our clients’ new hires and departing employees alike. No robots or automated messaging systems here. Your core focus is the employee crossboarding lifecycle, our shorthand for the full onboarding and offboarding process. For new hires, you’ll provision their employee accounts, get them set up in key systems, configure (and often deliver) their laptops, and provide remote first-day IT training to our clients’ newest team members. For departing employees, you’ll own deprovisioning system access along with laptop retrieval, wipes, and resets. Through it all, you’ll be part of a tight-knit team that treats technology as a way to help people, not replace them. What You’ll Do

  • Onboard and offboard with care. Welcome new hires by creating their accounts, provisioning their devices, and making sure they’re tech-ready for day one, including running virtual first-day orientations. Offboard departing employees by cutting off access at the right time, securing company data, and returning devices to inventory clean, wiped, and ready to redeploy.
  • Manage device inventory. Keep client device fleets (Mac and PC) organized: wiping, installing software, and maintaining meticulous, client-facing records as devices ship to and from our office.
  • Manage access. Provision and deprovision access across a wide range of tools on a request basis, always verifying with an established point of contact that the right person is getting the right level of access.
  • Build better processes. Work with new and existing clients’ stakeholders to create, refine, and document on/offboarding procedures, and collaborate with your team to continually improve our broader “xBoarding” process as we grow.
  • Keep security top of mind. View every request through a security lens, with enough familiarity with SOC 2 requirements to help clients stay compliant.
  • Deliver memorable service. Communicate with users and stakeholders in a way that’s clear and enthusiastic, not overly technical, and provide standout support through our ticketing system.
  • Work where it matters most. Based out of our Denver office on a time-flexible Monday-Friday schedule, with very infrequent weekend availability., Remote or Hybrid United States 117K-158K Annually Senior level 117K-158K Annually Senior level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Lead complex HubSpot and Creatio CRM implementations from strategy through deployment and optimization. Advise executive stakeholders, architect scalable solutions, oversee configuration, integrations, data migration, testing, and adoption, and manage delivery quality, scope, timelines, and risks. Mentor consulting and technical teams, develop implementation standards, support presales activities, and expand CRM consulting offerings and client relationships. Top Skills: AnalyticsCreatioCRMData MigrationErpHubspotIntegrationsMarketing Automation, Wipfli

Requirements

  • You have outstanding written and verbal communication skills, and your personality shines through in each and every interaction
  • You’re used to juggling a dozen competing timelines at the same time, without missing a beat
  • Your teammates and clients know that when you say you’ll take care of something, it’s taken care of, on time and with unmatched attention to detail
  • You’re resourceful and adaptable, and you know how to gracefully roll with the punches of shifting priorities, deadlines and needs
  • When a delay outside your control threatens a client deliverable, you take ownership in order get things moving again and over the finish line
  • You’re reassuring, even when you may not feel sure of something yourself, and patient enough to explain the same password reset for the tenth time
  • You take pride in your trail of documentation, ensuring the next person, teammate or client is able to understand where things are
  • You thrive in an energetic, nurturing, constantly evolving environment where everyone is invested in building a great place to work
  • You’ve caught yourself more than once wondering about a career in technology or business operations at a really cool company, but didn’t know where to start

Bonus Points If You Have Experience With

  • Operating Systems: Mac & PC
  • Collaboration & productivity suites - Microsoft 365, Google Workspace Admin, Slack Admin
  • Identity & access management - Okta, JumpCloud, Rippling, 1Password, Lastpass, Bitwarden
  • Device management (MDM) - Addigy, NinjaOne, Hexnode, Jamf, Kandji
  • Security & compliance - CrowdStrike Falcon, Drata, Vanta
  • Cloud, dev & business platforms - AWS, GCP, GitHub, Salesforce, HubSpot

Benefits & conditions

FieldGuide is a young company ready to offer competitive pay and benefits. Salary depends on experience, but will likely start in the $60k-70k range, plus variable compensation based on team performance. If you’re more experienced, we’re happy to discuss increased salary and title. Additional benefits include:

  • 4% company 401(k) contribution
  • Fully paid health insurance; 90% paid vision and dental
  • Flexible PTO and a flexible schedule, including the option to work from home roughly 25% of the time
  • A company Ramp card that covers your commute, no receipts or reimbursement paperwork needed
  • Career growth opportunities at a fast-growing company
  • An annual anniversary bonus and equipment/gear stipends
  • Hands-on training with an equitable ramp-up period
  • Team outings, lunches, snacks, and plenty of support and face time from leadership
  • A kick-ass office, Remote or Hybrid United States 88K-118K Annually Senior level 88K-118K Annually Senior level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Leads client CRM transformations using HubSpot and Creatio, including discovery, requirements gathering, solution design, configuration, data migration, testing, training, deployment, and post-launch support. Advises clients, manages project plans and scope, communicates deliverables, mentors consultants, supports business development, and develops innovative CRM solutions. Top Skills: CreatioHubspot CrowdStrike, 145K-220K Annually Senior level 145K-220K Annually Senior level Cloud * Computer Vision * Information Technology * Sales * Security * Cybersecurity Leads product marketing strategy for CrowdStrike’s cloud risk and developer security portfolio. Owns positioning, launches, messaging, analyst engagement, field readiness, technical content, competitive strategy, thought leadership, and adoption. Partners with Product and CTO leaders to shape roadmap and market direction, creates technical proof for cloud and application security audiences, and uses customer, pipeline, usage, and competitive insights to improve business outcomes. Top Skills: Ai TechnologiesAspmAWSCi/CdCiemCloud Vulnerability ManagementCnappContainer SecurityCspmExposure ManagementGCPImage SecurityInfrastructure As CodeKspmKubernetesAzureSoftware Composition Analysis

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

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