Together we fight for everyone’s opportunity for a better financial future.We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply NowGet to Know the Opportunity:As an IT Security Manager supporting Authentication, Authorization, and Web Security Operations, you will lead a high-performing team responsible for securing customer-facing platforms while enabling digital innovation. This role is critical in modernizing how work is managed and delivered-driving structured intake, workflow transformation, and operational excellence across core security services.You will partner closely with Digital, Application Development, and Business teams to ensure security solutions are delivered efficiently, transparently, and at scale. Success in this role requires a balance of technical leadership, process discipline, and strong stakeholder engagement.This role is remote; however, candidates must reside within a reasonable commuting distance of one of the following Voya office locations: Windsor, CT; Boston, MA; Atlanta, GA; Minneapolis, MN; or Charleston, SC to support periodic onsite collaboration and team engagements.The Contributions You’ll Make:Team Leadership & DeliveryLead and manage a team of ~8-10 engineers responsible for authentication, API security, and web security platform deliveryDrive team productivity, accountability, and output optimizationEstablish clear ownership, priorities, and expectations across the teamIntake, Process & Workflow Transformation (CORE FOCUS)Build and enforce structured intake processes for work requests from digital/application teamsTransition the team from ad hoc tracking (email/spreadsheets) to formal workflow management (e.g., ServiceNow)Define SLAs, prioritization models, and delivery timelinesImplement tracking, reporting, dashboards, and performance metricsEnsure consistent visibility into work status, throughput, and delivery outcomesStakeholder EngagementPartner closely with Digital, Application Development, and Business teamsTranslate business requests into structured, actionable work for the teamAct as a liaison between technical teams and business stakeholdersEnsure clear communication of delivery timelines, risks, and outcomesPlatform & Security DeliveryOversee delivery and configuration across key platforms including:IBM Verify Identity Access (formerly WebSEAL / ISVA)IBM DataPower (API management layer)Authentication and access management solutionsEnsure secure, scalable support of customer-facing applicationsGuide the team in implementing changes, enhancements, and configurationsOperational & Process ExcellenceDrive continuous improvement in how work is executed and deliveredIntroduce governance, quality control, and accountability frameworksImprove consistency in documentation, intake, and delivery practicesMinimum Knowledge & Experience:Proven experience managing technical teams (7+ direct reports preferred)Strong experience in Identity & Access Management (IAM), authentication, or web security environmentsDemonstrated success implementing or improving:Workflow processesIntake modelsSLAs and delivery trackingOperational reporting and dashboardsExperience working closely with application development or digital product teamsStrong leadership, communication, and stakeholder management skillsPreferred Knowledge & Experience / Nice-to-HaveIBM Verify Identity Access (ISVA / WebSEAL)IBM DataPowerKeycloak, Okta, PingFederate, Azure EntraAPI management or authentication platformsTools like ServiceNow for workflow managementHow This Role Aligns to Our Core Four:At Voya, our Core Four reflects shared expectations for how we work, deliver, and grow together-this role contributes by driving secure, efficient, and highly collaborative outcomes across platforms and teams.Instill Customer Obsession - Ensure authentication and security platforms reliably support customer-facing applications, enabling secure and seamless digital experiencesTransform with Automation/AI - Modernize intake, workflow tracking, and reporting through structured tools and automation to improve efficiency and transparencyDrive Higher Performance Through Our People - Lead, coach, and align a high-performing engineering team with clear priorities, accountability, and stakeholder partnershipExecute on the Fundamentals - Establish disciplined processes, SLAs, and governance to ensure consistent, high-quality, and secure delivery of services#LI-ND1Compensation Pay Disclosure:Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.$114,480 - $170,070 USDBe Well. Stay Well.Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.What We OfferHealth, dental, vision and life insurance plans401(k) Savings plan - with generous company matching contributions (up to 6%)Voya Retirement Plan - employer paid cash balance retirement plan (4%)Tuition reimbursement up to $5,250/yearPaid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.Paid volunteer time - 40 hours per calendar yearLearn more about Voya benefits (download PDF)Critical SkillsAt Voya, we have identified the following critical skills which are key to success in our culture:Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals.Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.Learn more about Critical SkillsEqual Employment OpportunityVoya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.Reasonable AccommodationsVoya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.Misuse of Voya’s name in fraud schemes

• Proven experience managing technical teams (7+ direct reports preferred)
• Strong experience in Identity & Access Management (IAM), authentication, or web security environments
• Demonstrated success implementing or improving:
• Workflow processes
• Intake models
• SLAs and delivery tracking
• Operational reporting and dashboards
• Experience working closely with application development or digital product teams
• Strong leadership, communication, and stakeholder management skills

Preferred Knowledge & Experience / Nice-to-Have

• IBM Verify Identity Access (ISVA / WebSEAL)
• IBM DataPower
• Keycloak, Okta, PingFederate, Azure Entra
• API management or authentication platforms
• Tools like ServiceNow for workflow management

At Voya, our Core Four reflects shared expectations for how we work, deliver, and grow together-this role contributes by driving secure, efficient, and highly collaborative outcomes across platforms and teams.

• Instill Customer Obsession - Ensure authentication and security platforms reliably support customer-facing applications, enabling secure and seamless digital experiences
• Transform with Automation/AI - Modernize intake, workflow tracking, and reporting through structured tools and automation to improve efficiency and transparency
• Drive Higher Performance Through Our People - Lead, coach, and align a high-performing engineering team with clear priorities, accountability, and stakeholder partnership
• Execute on the Fundamentals - Establish disciplined processes, SLAs, and governance to ensure consistent, high-quality, and secure delivery of services

LI-ND1

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$114,480 - $170,070 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan - with generous company matching contributions (up to 6%)
• Voya Retirement Plan - employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Together we fight for everyone’s opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.