Site Reliability Engineers

Our software ensures that Apple’s services are reliable, scalable, and secure, and we leverage both open-source and homegrown technologies to provide managed data infrastructure services. You will help build next-generation Kafka infrastructure and platform services, collaborating cross-functionally with various ASE teams-from store and commerce to search and recommendations. You’ll create platforms that can rapidly scale to serve data with very low latencies. You should be someone who isn’t afraid to question assumptions, thrives as a collaborative partner under tight deadlines, and tackles complex problems with elegant technical solutions. Description The Data Service SRE team develops applications and tooling that are safe, reliable, scalable, and fast. This work requires an innovative spirit and an extraordinary degree of care and difficulty in engineering. Team members contribute to all major components of Kafka deployment infrastructure, including maintenance automation, control plane enhancements, monitoring and alerting tooling/dashboards, advanced deployment architecture, focused on safety, stability, performance, and scaling. Come join us at Apple Services Engineering and help us deliver services and applications that are fluid and responsive. You will collaborate with engineers from across Apple to define the metrics, set targets, uncover optimization opportunities, and ship a service that will delight our customers. This role is for engineers who enjoy deep technical engineering that spans large cross-organizational projects. Your openness to learning and implementing new technologies will contribute to the continuous evolution of our organization.

Good ideas are valued and rewarded. Minimum Qualifications + 5 or more years of experience in support of internet-facing production services and distributed systems via deployments, On Call and Incident Management. + 5 or more years of experience running large scale infrastructure with a heavy reliance on automation tooling + 5 or more years of experience troubleshooting and performance deep dive analysis + Real operational experience managing services at scale on Kubernetes + Proficient in one or more of the following programming languages: Java, Go (golang), Python + Operational experience deploying in and running on Datacenter and Cloud architectures (networking topologies, host placement strategies, and failure modes); design of multi-datacenter systems; failure domains; and wide-area networking. + Self motivated, inquisitive with an aptitude to learn new technologies quickly and effectively. + Demonstrated expertise developing and troubleshooting distributed systems and database storage engines. + Experience developing critical internet services and/or platform infrastructure. + Experience with AWS, GCP and IaC such as Terraform Preferred Qualifications + Experience managing messaging services such as Kafka or other Data services + Proficient in Java, Go (golang) & Python Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.