Network Support Engineer
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Role details
Tech stack
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Job description
We are seeking a DV Cleared Network Support Engineer/Comms Engineer to join a growing technical communications team supporting secure, business-critical network infrastructure across the UK.
If you have experience installing, configuring or supporting network switches, wireless infrastructure, communications equipment or structured cabling within secure environments, we would like to hear from you.
Ideal role for a hands-on engineer with experience supporting and maintaining networks rather than designing large-scale architectures. Youll work across a range of technologies including LAN, WAN, Wi-Fi, VoIP and secure communications systems, ensuring services remain available, reliable and secure.
Key Responsibilities
Support the operation and maintenance of network and communications infrastructure.
Monitor and troubleshoot LAN, WAN, Wi-Fi and VoIP environments.
Diagnose faults, resolve incidents and escalate issues where required.
Configure and support switches, routers, wireless access points and associated network equipment.
Assist with the implementation, testing and commissioning of new network and communications solutions.
Support infrastructure and communications projects through to handover into service.
Produce and maintain technical documentation, network diagrams and asset records.
Participate in change management activities, technical reviews and project meetings.
Requirements
Current DV Clearance is essential.
Experience supporting enterprise network environments.Good understanding of switching technologies, VLANs, TCP/IP, DHCP and DNS.
Experience with Cisco, Aruba, Juniper, Meraki or similar networking technologies.
Knowledge of Wi-Fi and VoIP solutions.
Strong troubleshooting and problem-solving skills.
Ability to work effectively within a secure, customer-focused environment.Experience maintaining accurate technical documentation.
- SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all
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