IT Imaging Analyst (Hybrid)

The IT Imaging Analyst provides technical support for imaging applications, including GE Modalities, Phillips (Vue PACS), Powerscribe 360, Varian (Aria), ISCV and other department medical imaging related applications. Serves as a key liaison between Imaging staff, IT, and Vendors, including support and troubleshooting integrations between systems. This role provides subject matter expertise on application functionality, industry best practices, system reliability, regulatory compliance, and workflow efficiency., * Understands and adheres to the WPH Performance Standards, Policies and Behaviors.

• Provide Technical and Application support for Imaging Departments including Radiology, Cardiology, Ortho and Radiology Oncology
• Monitor system performance, availability, interfaces and data flow
• Analyze radiology workflows and recommend process or technology improvements.
• Assist with system implementations, upgrades, testing, configuration, and deployments.
• Develop and maintain system documentation, workflows, support procedures, and technical specifications.
• Investigate incidents, identify root causes, and coordinate corrective actions.
• Participate in application testing, change management, and disaster-recovery activities.
• Support integration of imaging modalities such as CT, MRI, ultrasound, X-ray, mammography, and nuclear medicine.
• Assist with user training and provide technical guidance to Imaging staff.
• Maintain compliance with organizational security, privacy, and healthcare requirements.
• Coordinate with third-party vendors for troubleshooting, upgrades, and technical support.
• Participate in on-call or after-hours support when required. Performs all other duties as assigned *

• Bachelor Degree Required
• 1-3 years 2+ years of experience supporting healthcare IT, clinical applications, or radiology systems. Required
• 1-3 years Experience with Windows/server environments and basic networking concepts Required
• Knowledge of PACS, RIS, DICOM, HL7, and EMR/EHR systems (Medium proficiency)
• Strong troubleshooting and analytical skills (High proficiency)
• Ability to analyze logs, interfaces, system errors, and application workflows. (Medium proficiency)
• Strong communication and documentation skills (High proficiency) Ability to work effectively with both technical and clinical teams (Medium proficiency) *