ERP Techno-Functional Senior Analyst (Order-to-Cash)

We are seeking an ERP Techno-Functional Senior Analyst to support, enhance, and optimize Oracle Fusion Cloud ERP solutions across the end-to-end Order-to-Cash (OTC) process. This individual will serve as the bridge between business stakeholders and technical teams, providing both functional expertise and technical capabilities within Oracle Cloud ERP.

The primary focus will be Accounts Receivable (AR), Revenue Management Cloud Service (RMCS), customer billing, invoicing, cash application, collections, revenue recognition, integrations, reporting, and overall OTC process improvement. This role will split time between production support, system enhancements, and implementation projects while helping drive scalable solutions across Inspire’s multi-brand environment.

Key Responsibilities Partner with business stakeholders to gather requirements and translate them into Oracle Cloud ERP solutions. Lead and support Oracle Cloud ERP implementation, enhancement, and optimization projects. Configure and troubleshoot Oracle Cloud ERP applications, with a primary focus on Order-to-Cash processes. Support Accounts Receivable (AR), Revenue Management Cloud Service (RMCS), invoicing, billing, collections, revenue recognition, and cash application workflows. Conduct gap analysis and process mapping to align business requirements with Oracle functionality. Design prototype solutions and present implementation options to business users. Support integrations, reporting, customizations, and ERP-related technical enhancements. Develop and execute functional testing and support deployment activities. Create and maintain business process, configuration, and technical documentation. Collaborate with cross-functional teams, vendors, offshore resources, and project stakeholders. Identify implementation risks and provide mitigation strategies. Act as a trusted advisor to the business by recommending best practices and process improvement

HYBRID schedule Bachelor’s Degree in Computer Science, Information Systems, Business Technology, or related field. 10-15 years of Oracle ERP implementation and support experience. Experience completing at least 3 full Oracle Financial Cloud implementation lifecycles. Strong understanding of end-to-end Order-to-Cash business processes. Hands-on Oracle Fusion Cloud ERP configuration experience. Deep functional expertise in: Accounts Receivable (AR) Revenue Management Cloud Service (RMCS) Customer Billing Cash Application Collections Revenue Recognition Strong SQL and PL/SQL experience. Experience with BI Publisher, OTBI reporting, and advanced data analysis. Experience with FBDI data loading and Oracle Cloud integrations. Strong troubleshooting and production support capabilities. Ability to analyze Oracle data models, table structures, and reporting requirements. Retail industry experience. Experience with Oracle SCM modules, specifically: Inventory Order Management Experience supporting large-scale Oracle Cloud ERP transformations. Experience working with decentralized organizations and multi-brand operating models. Exposure to offshore development teams and vendor management.