AI Engineer - Data Scientist I

The Data and AI team within Global Payment Solutions (GPS) at Bank of America is looking for an AI Engineer who is a self-starter, thrives on solving ambiguous problems, and can translate advances in artificial intelligence into scalable, production-ready products., * Develop advanced statistical methods to determine the optimal interest-rate or product pricing strategies for clients

• Build a Generative AI-powered search platform that enables sales and product teams to access high quality answers to product, servicing, and client related questions
• Develop AI models that shift foreign currency conversion “up the payment stream,” reducing reliability on beneficiary banks
• Apply advanced NLP techniques to generate near real-time insights into what clients are reaching out to servicing teams about, helping servicing teams anticipate client needs and improve service quality, As an AI Engineer on the GPS Data and AI team, you will help design and build the next generation of AI-powered products used across the business. This role sits at the intersection of AI research, software engineering, and product development. You will take emerging techniques in Generative AI and machine learning and translate them into robust systems capable of operating in a complex enterprise environment. You will work across the AI application stack, from experimentation and prototyping through evaluation, optimization, deployment, and production monitoring. You will design intelligent applications using LLMs, RAG, information retrieval, and machine learning, while developing the infrastructure and software needed to make those systems reliable and scalable., * Frame abstract business problems using advanced data science and machine learning algorithms
• Own AI systems end-to-end, from initial research and prototyping through architecture, implementation, evaluation, deployment, and ongoing improvement.
• Experiment with new models, retrieval strategies, prompting techniques, agent architectures, and emerging AI technologies to determine their applicability to real-world business problems.
• Develop rigorous evaluation frameworks to measure AI system quality and identify opportunities for improvement.
• Partner with product, engineering, and business stakeholders to translate ambiguous business challenges into well-defined AI solutions.
• Shape cross-team collaboration to advance the firm’s data science and AI capabilities, Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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• Minimum Bachelor’s degree in a quantitative or technical field such as computer science, math, statistics, physics, or a related discipline
• Minimum 2 years of experience developing production-quality software, machine learning systems, or AI-powered applications using Python and/or C++ Strong foundation in probability, statistics, and applied machine learning (NLP, time-series analysis, GenAI)
• Strong understanding of software engineering fundamental, including modular system design, APIs, testing, version control, and maintainable production code
• Ability to communicate complex technical concepts clearly and concisely to both technical and non-technical stakeholders

Nice to have:

• Graduate degree in computer science, engineering, mathematics, statistics, physics, or another quantitative field.
• Hands-on experience building RAG systems, AI agents, LLM applications, or multimodal AI systems.
• Exposure to reinforcement learning, recommendation systems, optimization, or time-series modeling.
• Energized by the pace and ambiguity of a dynamic environment and comfortable rapidly learning unfamiliar technical areas., * Adaptability
• Attention to Detail
• Business Analytics
• Technical Documentation
• Written Communications
• Agile Practices
• Application Development
• Collaboration
• Data Visualization
• DevOps Practices
• Artificial Intelligence/Machine Learning
• Networking
• Policies, Procedures, and Guidelines Management
• Presentation Skills
• Risk Management

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!, The GPS Data and AI team drives and powers innovation within the one of the largest payment businesses in the world. We are a team of data scientists and engineers building end-to-end AI and data solutions that operate at scale. We welcome challenging and ambiguous problems because that is where innovation begins. Many of our projects start with “think tank” sessions alongside business teams, where we identify high-impact opportunities and translate them into tangible AI-powered solutions and products.

Our work spans Generative AI, information retrieval, intelligent agents, machine learning, natural language processing, optimization, and predictive modeling, with a strong focus on turning emerging AI capabilities into solutions that create measurable business value., Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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