IT Project manager

The successful candidate will convert business needs into executable plans, coordinate IT, business, and vendor teams, manage competing priorities, and provide accurate, decision-oriented reports and dashboards for leadership.

Core Accountabilities

· Outcome-Based Delivery: Define measurable outcomes, benefits, KPIs, acceptance criteria and target dates; track results through post-implementation review.

· Integrated Planning: Develop and maintain scope, work breakdown structure, schedule, milestones, dependencies, critical path, resources, budget, procurement, quality, risk, communications, testing, training, deployment and transition plans.

· Execution Leadership: Drive day-to-day delivery, assign ownership, remove impediments, resolve conflicts and hold business, IT and vendor teams accountable.

· Monitoring and Control: Measure performance against baselines using milestone, schedule, budget, resource, quality, risk and forecast indicators; initiate corrective action when required.

· Reporting and Dashboards: Produce concise weekly and monthly status reports, portfolio dashboards and executive presentations using Microsoft Project, Excel, Power BI, SharePoint and approved PPM tools.

· Forecasting and Recovery: Identify trends early, maintain realistic completion forecasts, and develop recovery plans with options, impacts and recommendations., · Lead IT projects through initiation, planning, execution, monitoring and control, implementation, transition and closure across platforms such as IBM Maximo, Esri GIS, Genesys, SAP, Oracle, SharePoint and AI-enabled technologies.

· Define and control scope, objectives, deliverables, milestones, assumptions, constraints, success measures and acceptance criteria with business and IT stakeholders.

· Build and maintain logic-linked schedules with realistic durations, resource assignments, dependencies, critical path, milestones, baseline dates and delivery forecasts.

· Manage budgets, forecasts, resource plans, capacity needs, procurement activities and vendor commitments; reconcile actuals and forecasts with approved funding.

· Establish project governance, decision rights, meeting cadence, escalation paths, change control and required PMO artifacts.

· Maintain actionable RAID, decision, action, change and dependency logs with clear owners, due dates and timely closure.

· Monitor performance against approved baselines and implement corrective or recovery actions when scope, schedule, cost, quality, resource, risk or benefit targets are threatened.

· Define outcome and benefits measures, including KPIs, baselines, targets, data sources, owners, measurement frequency and post-go-live validation.

· Prepare leadership-ready reports and dashboards showing overall health, accomplishments, upcoming milestones, outcome progress, schedule and budget trends, risks, issues, dependencies, decisions and required actions.

· Ensure reporting data is timely, supportable and consistent with detailed project records; explain variances, forecast impacts and management recommendations.

· Facilitate kickoffs, planning and requirements workshops, design and risk reviews, steering committees, executive decisions and lessons learned.

· Coordinate IT, operations, business units, architecture, cybersecurity, data, vendors, consultants and external partners.

· Oversee requirements, solution design, configuration, integrations, data conversion, testing, UAT, training, organizational change, cutover, operational readiness and stabilization.

· Manage vendor performance against SOW milestones, deliverables, staffing, service levels, acceptance criteria, invoices and change requests.

· Ensure compliance with applicable cybersecurity, privacy, records, procurement, architecture and public-utility regulatory requirements.

· Provide decision-ready recommendations on scope, schedule, funding, resources, risk acceptance and delivery trade-offs.

· Complete project handoff, financial closeout, documentation, lessons learned and post-implementation outcome and benefits reviews.

· Bachelor’s degree in computer science, Information Technology, Engineering, Business, Project Management or a related field.

· 7+ years of project management experience delivering complex enterprise IT or utility initiatives, including plans, schedules, budgets, risks, vendors and executive reporting.

· Demonstrated strength in integrated planning, execution, project controls, critical-path and dependency management, forecasting and recovery planning.

· Proven experience defining business outcomes, KPIs and benefits-realization measures, not only activity or deliverable status.

· Advanced capability with Microsoft Project and Excel, plus practical experience with Power BI, SharePoint and/or an enterprise PPM platform.

· Experience delivering system implementation, integration, data migration, infrastructure, cybersecurity, network, cloud, application or digital transformation projects.

· Experience applying predictive, Agile and hybrid delivery methods and managing vendor SOWs, deliverable acceptance, invoices and contract performance.

· Excellent facilitation, written communication, executive presentation, negotiation, problem-solving, and stakeholder-management skills.

· PMP, PgMP, PRINCE2, or equivalent recognized project management certification.

Preferred Qualifications:

· Public-sector, regulated utility, or water/wastewater project experience.

· Experience with enterprise asset management, work management, customer service, billing, permitting, field mobility, data and analytics, or operational technology initiatives.

· Experience with infrastructure, cybersecurity, network or mobile application projects and utility field-data collection.

Education:

• Bachelor’s (Preferred)

Experience:

• IT project management: 10 years (Preferred)
• integrated planning, execution, project controls,: 10 years (Preferred)
• business outcomes, KPIs and benefits-realization measures: 10 years (Preferred)
• Microsoft Project and Excel, PowerPoint, SharePoint: 10 years (Preferred)
• delivering system implementation, integration, data , etc.: 10 years (Preferred)
• predictive, Agile and hybrid delivery methods : 7 years (Preferred)
• managing vendor SOWs, deliverable acceptance, invoices : 10 years (Preferred)
• Excellent facilitation, written communication, presentation: 10 years (Preferred)
• negotiation, problem-solving, and stakeholder-management : 10 years (Preferred)

License/Certification:

• PMP, PgPM (Preferred)