Technical Healthcare Implementation Specialist

ITAC
Birmingham, AL, United States
24 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$110,000
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Artificial Intelligence Systems Integration

Job description

Are you the implementation pro who gets energized by turning signed deals into live wins, fast? Our client, a fast-growing start-up healthcare AI company, is looking for a Technical Healthcare Implementation Specialist to bring AI voice agents to life for physician practices, so patients get answers in seconds instead of waiting on hold. This is an opportunity to help fix the front door of healthcare while shaping a faster, smarter onboarding process at a company that’s scaling quickly., * Configure AI voice agents around each practice’s front-office workflows

  • Coordinate EHR/PM and telephony integrations with Engineering
  • Help cut time-to-live from 90 days toward 30
  • Keep practices informed with weekly status updates
  • Ensure every go-live passes QA before launch
  • Hand off smoothly to Support and Account Management

Requirements

  • Both healthcare and technology start-up experience
  • B2B SaaS implementation experience managing concurrent, integration-heavy projects
  • Comfort working with engineers on integrations, APIs, and workflow automation
  • Proficiency using AI tools to automate onboarding
  • Willingness to work onsite in Birmingham, AL
  • EHR/PM integration or voice AI/telephony experience is a plus

Benefits & conditions

  • Top-tier medical, dental, and vision coverage
  • 401(k)
  • Paid time off, holidays, and paid parental leave
  • A defined career ladder into Senior Implementation Manager, Account Manager, or Product Owner roles
  • Mission-driven work improving patient access to care

Compensation

  • Up to $110,000, depending on experience

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