AI Solutions & Automation Developer

The AI Solutions & Automation Developer is a key member of the IT Transformation team, responsible for designing, developing, and maintaining AI Agents and process automation workflows that solve Information Technology challenges. Using the firm’s AI orchestration platform, automation tools, and integrations with on-premise and cloud-based systems, the developer will build scalable, secure, and supportable solutions.

The ideal candidate also brings a practical understanding of enterprise IT operations and the Microsoft ecosystem, including how identity, infrastructure, applications, and security controls interact to support reliable AI and automation solutions.

This role collaborates closely with other technology team members to define use cases, build robust automations, and ensure consistent agent lifecycle management. The ideal candidate has a strong foundation in API integration, automation logic, and responsible AI development practices., * Design, develop, and maintain AI Agents using the firm’s AI agent platform and orchestration tools capable of reasoning, decision-making, and autonomous task execution.

• Integrate with internal and external applications via APIs to support agent workflows

• Build and support process automations using tools such as Power Automate, Zapier, and Workato to streamline routine tasks and cross-system activities.

• Define, configure, and enforce guardrails and permissions for AI Agents to ensure proper use, compliance, and access control.

• Collaborate with infrastructure, security, and application teams to validate system dependencies, authentication, permissions, and operational requirements, and troubleshoot AI and automation solutions within established change management and support processes.

• Maintain detailed documentation for each Agent and automation, including build logic, integration points, data flows, change history, and versioning.
• Collaborate with stakeholders and Business Systems Analysts to gather requirements, define outcomes, and iteratively improve solutions.
• Responsible for ongoing monitoring, optimization, and support of deployed Agent and Automation solutions, including model performance tracking, infrastructure scaling, and business continuity planning.
• Contribute to the continuous improvement of the Agent development lifecycle, standards, and practices within the Technology Transformation team.
• Collaborate with the other engineering teams on firmwide AI standards and leveraging advanced models or research outputs to enhance agent development and automation workflows.
• Stay informed on evolving best practices in AI orchestration, automation tooling, and legal technology.

• Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
• 3+ years of experience in software or automation development.

• Hands-on experience building or supporting solutions in a Microsoft enterprise environment, including Active Directory, Microsoft Entra ID, Microsoft 365, and Azure, with a practical understanding of users, groups, authentication, permissions, and service accounts.

• Working knowledge of Microsoft Intune, Microsoft Purview, Microsoft Defender, and Azure Databricks, including their purposes, how they fit into the enterprise environment, and their implications for application integration, data access, security, and automation.

• Practical understanding of enterprise IT fundamentals, including networking, DNS, endpoints, servers, and dependencies between on-premises and cloud systems, with the ability to troubleshoot issues affecting integrations and automated workflows.
• Strong focus on API integration, automation scripting, and agent-based frameworks.

• Experience with process automation tools (e.g., Power Automate, Zapier, n8n, Logic Apps).

• Understanding of data privacy, security, and access control considerations when building automated workflows.
• Excellent documentation, communication, and collaboration skills.
• Ability to work independently and manage multiple initiatives simultaneously.

Desired Experience

• Prior experience in a law firm, accounting firm, or other professional services organization is highly preferred.
• Experience managing hybrid environments with both on-premise and cloud infrastructure components.

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Fisher Phillips, a premier international labor and employment law firm, is seeking a AI Solutions & Automation Developer to join a dynamic, forward-thinking IT team that values innovation, collaboration, and client-focused solutions.