Retail Technology Specialist

Insight Global
Providence, RI, United States
24 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Job source

Tech stack

Payment Systems Retail Software

Job description

Insight Global is seeking a Technology Sales & Support Consultant to manage and support technology solutions for independent grocery retailers throughout Central and Northern California. This is a unique hybrid role combining technical support, technology implementation, account management, and consultative sales. The ideal candidate will have experience working with point-of-sale (POS) systems, retail technology, networking, or electronic payment solutions, along with strong customer relationship management skills. This individual will serve as a trusted technology advisor to grocery retailers, helping them implement, maintain, and optimize technology solutions while identifying opportunities to introduce additional products and services. The position is home-based but requires frequent travel to customer locations throughout the assigned territory.

Requirements

Experience in technical sales, field service, technology implementation, account management, or a related customer-facing role. Familiarity with point-of-sale (POS) systems, retail technology, electronic payments, or networking. Strong technical aptitude with the ability to learn, troubleshoot, and explain technology solutions. Demonstrated ability to build and maintain customer relationships. Consultative sales mindset with the ability to identify business needs and recommend solutions. Ability to work independently and manage a large geographic territory. Strong organizational, communication, and problem-solving skills. Willingness to travel frequently and occasionally work evenings, overnight shifts, or weekends for installations.

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