BIC Systems Coordinator

BIC Data Operations SpecialistCooley is seeking a BIC Data Operations Specialist to join the Business Intake and Conflicts team.Position summary: Under the supervision of the Director, BIC Operations & Projects, the BIC Data Operations Specialist supports BIC’s growing need for repeatable data execution, reporting operations, and automation support outside core workflow platforms. This role will work alongside the BIC Operations & Business Process Analyst. They will operationalize analytics, reporting, and automation solutions designed by senior staff, allowing BIC to maintain speed, accuracy, and self sufficiency while freeing advanced technical resources to focus on architecture, tooling, and future state initiatives (e.g., AI enablement, cloud migration, integrations). Specific duties and responsibilities include, but are not limited to, the following:Position responsibilities:Reporting & Data Operations:Run and maintain established reports, dashboards, queries, and extractsExecute recurring data pulls for leadership, audits, compliance, and firmwide initiativesValidate output accuracy and reconcile data discrepanciesAutomation & Tool Execution:Operate and maintain repeatable scripts, jobs, and API based processes built by senior staffExecute batch jobs (e.g., report runs, data refreshes, operational maintenance tasks)Monitor performance, log results, and escalate issues, as neededData Support for Firmwide Initiatives:Support data requests related to AI tools, governance initiatives, cloud readiness, and analyticsAssist with documentation and reproducibility of data processesProvide operational support during high volume or time sensitive initiativesProcess Discipline & Reliability:Ensure data handling complies with confidentiality, risk, and policy requirementsFollow documented procedures and assist in improving operational resilienceMaintain organized runbooks, trackers, and execution recordsGrowth & Skill Development:Build familiarity with APIs, reporting platforms, data tools, and automation workflowsGain exposure to AI related data preparation and governance conceptsPartner closely with senior technical staff to expand technical depth over timeAll other duties as assigned or requiredSkills and experience:Required:After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applicationsAbility to work extended and/or weekend hours, as requiredAbility to travel, as required3+ years of directly applicable experience (e.g., in data operations, reporting, analytics, or business technology support role, or equivalent)Strong analytical skills and comfort working with structured datasetsStrong knowledge and proficiency in Python, SQLFamiliarity with APIs, scripting, or automation tools, particularly as relates to dashboards and analyticsPreferred:Bachelor’s degreeExperience running reports or queries from enterprise platformsFamiliarity with Excel, reporting tools, or data visualization platformsInterest in AI, automation, and internal toolingPrior experience building tools/modelsCompetencies:Entrepreneurial by natureHigh degree of accuracy, follow through, and operational disciplineAbility to execute technical instructions reliably and independentlyExceptional interpersonal and communication skills with ability to facilitate and solve problemsAbility to organize, prioritize and coordinate multiple activities often under tight timelinesAbility to drive projects to completion and achieve goalsStrong judgmentTeam-player with collaborative spiritUnwavering ability to handle and maintain confidentiality regarding firm information, projects, client dataHigh level of professionalism at all timesProactive, analytical mindsetClear written and verbal communication skillsEffective presentation skillsCooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.The expected hourly pay range for this position with a work schedule of 40 hours per week is $39.50 - $58.00 ($82,160.00 - $120,640.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Required:

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Ability to work extended and/or weekend hours, as required
• Ability to travel, as required
• 3+ years of directly applicable experience (e.g., in data operations, reporting, analytics, or business technology support role, or equivalent)
• Strong analytical skills and comfort working with structured datasets
• Strong knowledge and proficiency in Python, SQL
• Familiarity with APIs, scripting, or automation tools, particularly as relates to dashboards and analytics

Preferred:

• Bachelor’s degree
• Experience running reports or queries from enterprise platforms
• Familiarity with Excel, reporting tools, or data visualization platforms
• Interest in AI, automation, and internal tooling
• Prior experience building tools/models

Competencies:

• Entrepreneurial by nature
• High degree of accuracy, follow through, and operational discipline
• Ability to execute technical instructions reliably and independently
• Exceptional interpersonal and communication skills with ability to facilitate and solve problems
• Ability to organize, prioritize and coordinate multiple activities often under tight timelines
• Ability to drive projects to completion and achieve goals
• Strong judgment
• Team-player with collaborative spirit
• Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data
• High level of professionalism at all times
• Proactive, analytical mindset
• Clear written and verbal communication skills
• Effective presentation skills

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.

The expected hourly pay range for this position with a work schedule of 40 hours per week is $39.50 - $58.00 ($82,160.00 - $120,640.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.