Technical Program Manager | Cloud Infrastructure & Migration

NinjaOne, LLC
New York, NY, United States
6 days ago
Apply on www.builtincolorado.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Compensation
$150,000.0 - $225,000.0
Working hours
Regular working hours

Tech stack

Java (Programming Language) Agile Methodology Artificial Intelligence Amazon Web Services Microsoft Azure Software as a Service Cloud Computing Databases Computer Engineering Continuous Integration Data Stores DevOps
+16 more
Identity and Access Management Information Technology Operations PostgreSQL Scrum Methodology Release Management Reliability Engineering Remote Access Technology Multithreading Multi-Cloud HybridCloud Kotlin Kubernetes Information Technology Deployment Automation Terraform Golang

Job description

As a Technical Program Manager (TPM) at NinjaOne, you will own the programs that take us from a single-cloud service on AWS to a multi-cloud platform. You will lead the work of standing up and operating production environments on GCP, Azure, and other major providers, and you will drive the migration of workloads across them. You will join a newly formed team and run complex, multi-threaded programs from concept to delivery across Engineering, SRE, DevOps, Security, and Product. You will map technical dependencies, mitigate risk, and keep stakeholders informed through high-signal reporting., * Lead cloud migration and multi-cloud programs: Own end-to-end delivery of programs that stand up new cloud environments and migrate production workloads, including data, services, networking, identity, and observability. Define cutover strategies, rollback plans, and success criteria.

  • Outline program goals: Define goals and deliverables for each initiative, and build alignment and shared vision within the working group. Partner with Engineering leaders to translate technical constraints into requirements or acceptable workarounds.
  • Coordinate across teams: Work with Development, QA, SRE, DevOps, Security, and Senior Leadership through weekly reviews and status checkpoints. Understand the full product delivery cycle and where cloud changes touch it.
  • Manage complexity and dependencies: Build and maintain project plans, dependency charts, and a risk register. Manage multiple concurrent workstreams without losing sight of the critical path. Report through Executive Summaries and Detailed Status updates.
  • Measure and instrument: Define what “great” looks like for each program and make it measurable. Establish baselines (for example, migration progress, cost, latency, availability, and delivery metrics), instrument them, and use them to surface problems early rather than to narrate progress.
  • Manage risk and stakeholders: Identify technical, resource, cost, and compliance risks early, own mitigation strategies, and report transparently to senior leadership. Run audits, checkpoints, and milestone reviews.
  • Drive change management: Anticipate and manage change through impact assessment, communication, and timely decisions.
  • Influence and resolve conflict: Build trust-based relationships across the organization, bring options to the table, and drive consensus so programs keep moving.
  • Other duties as needed., *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate., Leads delivery of complex software features for desktop utility design tools, translating ambiguous requirements into technical plans and managing performance, correctness, and reliability. Establishes architecture, coding standards, CI/CD and AI-assisted development practices; mentors engineers and leads design and code reviews. Partners with product, QA, delivery, and customers to create reusable solutions, contribute to roadmaps, and represent the team in architecture discussions. Top Skills: Ai Coding AssistantsArcgisCadCi/CdGe SmallworldGisIbm MaximoIntergraph G/TechnologySAPScrum

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  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Requirements

Own complex cloud infrastructure and migration programs, including multi-cloud environment setup and production workload migrations. Coordinate Engineering, SRE, DevOps, Security, QA, Product, and leadership teams; manage dependencies, risks, cutovers, rollback plans, metrics, compliance, and stakeholder communications. The role requires hands-on experience leading production SaaS cloud migrations, strong hyperscaler knowledge, release engineering familiarity, and excellent program management skills., * Cloud program experience (hard requirement): You have led, as the accountable TPM or program owner, at least one of the following in a production SaaS environment:

  • Standing up a multi-cloud or hybrid-cloud environment
  • Migrating a production workload from a single cloud to another cloud or to a multi-cloud architecture.

8+ years in Technical Program Management at a SaaS company, working within an Engineering team.

Working knowledge of hyperscaler services (AWS required, plus Azure and/or GCP), including compute, storage, networking, IAM, and managed databases, sufficient to hold your own in architecture and design discussions.

Experience with large-scale datastore, stateful-workload, or data migrations, including cutover planning, validation, and rollback.

Experience with release engineering, CI/CD, or deployment automation. You have improved how software ships, not only what ships.

Experience delivering programs in a regulated or audited environment. You work within change-control and evidence-collection processes rather than around them.

Track record of defining and instrumenting delivery metrics (DORA, flow metrics, or equivalent) and using them to drive decisions.

Strong grounding in Agile, Scrum, and release management.

Ability to explain technology and program status clearly to audiences from engineers to executives.

Ability to operate independently in a fast-paced, high-growth environment and to define details without supervision.

Experience collaborating with global teams in fully remote cultures and managing task accountability.

Excellent written and verbal communication skills. We are collaborative, fast-moving, and succinct, and our communication style matches.

Power-user proficiency in JIRA, with optimized workflows, accurate reporting data, and a single source of truth for project activity.

Bachelor’s in Computer Engineering, Computer Science, or an equivalent technical field. Relevant work experience will also be considered.

Strongly Preferred

  • Experience with cloud cost management (FinOps) during or after a migration.
  • Experience with data residency, sovereignty, or gov-cloud requirements.
  • Experience with Kubernetes, infrastructure-as-code (Terraform or similar), and cross-cloud networking or identity federation.
  • Exposure to various tech stacks around Java, Kotlin, Golang, or Postgres-based platforms., Leads the design and development of software solutions, resolves complex technical problems, and provides guidance to engineering colleagues. Responsibilities include preparing technical documentation, reviewing code and testing, applying modern development methodologies, and supporting business initiatives. The role typically requires a bachelor’s degree and at least three years of relevant experience. Preferred skills include Agile, cloud computing, DevOps, requirements analysis, system design, and project management.

Benefits & conditions

  • We are a collaborative, kind, and curious community.
  • We honor your flexibility needs with full-time work that is hybrid remote.
  • We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
  • We help you prepare for your financial future with our 401(k) plan.
  • We prioritize your work-life balance with our unlimited PTO.
  • We reward your work with opportunities for growth and advancement., Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $150,000-$225,000 per year.

For roles based in New York, the base salary hiring range for this position is $150,000-$225,000 per year., 75K-150K Annually Mid level 75K-150K Annually Mid level Machine Learning * Payments * Security * Software * Financial Services Manages the lifecycle of less complex merchant services products and initiatives, including product selection, design, development, pricing, promotion, rollout, and performance analysis. Builds business cases, evaluates market and technology trends, collaborates with sales, marketing, digital, and external partners, and supports risk, compliance, and audit activities. Uses customer insights and business results to recommend product improvements. Enverus

About the company

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

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Apply on www.builtincolorado.com
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