Data and Systems Manager

Derby Museums is at an exciting cross-roads in our data journey. Having recently secured funding to move our teams over to Basecamp to support information flow, project management and reporting, we have ambitions to invest in a new CRM system and dashboard solution which will further streamline workflows, improve audience insights and reporting. As our Data and Systems Manager, you will support and drive these changes, helping us to transform the way we collect, use and analyse data across the organisation, supporting business planning and helping us to evidence the impact of our work to funders, stakeholders and supporters. As our in-house data and evaluation expert, you will also take a lead on reporting data through Illuminate, the Arts Council England commissioned Audience Data platform, help the teams to design surveys that help us to understand and evidence the impact of our exhibitions and programme and pull together our annual survey to help us evidence our impact and reach to Arts Council England. Alongside all of this, you will have specific responsibility for leading on the use of our current CRM system Subscriber and for ensuring audience data is gathered and reported on across our sites. Role Purpose: To lead on a full data recontextualization across Derby Museums, leading on the planning, streamlining and implementation of data collection, analysis reporting, supporting the wider team to move to a data first mentality that: Supports organisational learning, data-led decision making and business planning. Evidences the impact of our work to help make the case to funders and other key stakeholders for future investment. Supports Derby Museums’ transformation journey. To lead on systems improvements that will increase the operational efficiency of Derby Museums

You will be experienced in working with a wide range of people, highly organised with high levels of enthusiasm and commitment. You will be able to communicate confidently with stakeholders and able to translate business needs into data solutions. Experience of working in a similar role either at another museum, visitor attraction, charity or commercial organisation, experience of using tools like Power BI or Tableau and/or of implementing a new CRM system would be advantageous. You will be a solutions focussed team player who can respond to challenges whilst working efficiently to tight deadlines.