Manager, Business Transformation

Quest Diagnostics Incorporated
Tampa, FL, United States
19 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

AutoCAD Data Analysis Business Systems

Job description

  • This role is responsible for delivering results on assigned Lean Business Transformation priorities within a specific regional area by employing standard Lean methodologies.
  • Improve productivity and costs across operational business processes and sub-processes and drive increase in revenue.
  • Support and collaborate closely with frontline team members across Patient Services, Laboratories, Logistics, and other key functions.

Work Schedule: Hybrid (3 days onsite, 2 days work from home)

Responsibilities:

  • Lead low complexity Lean initiatives through all stages of problem solving, implementation, and sustainment. Maintain clear initiative documentation.
  • Independently deliver results for delegated problem-solving and operational excellence activities within larger lean initiatives, such as value stream process mapping, time studies, root cause analysis, data collection and analysis, standard work documentation, Kaizen pre-work, DMS Visual Boards and more.
  • Apply standard Lean Six Sigma methodologies and Toolkit across all assigned work activities.
  • Be a subject matter expert in specific functional areas and segments of end-to-end value streams.
  • Ensure compliance with regulatory requirements as well as internal standards for safety, quality, and environmental sustainability.

Requirements

Required WorkExperience:

  • 5+ years of cross-functional roles including leadership experience directly applying Lean methodologies.
  • Proven knowledge & experience applying Lean methodologies in production/manufacturing or transactional office environments

Preferred Work Experience:

  • Lean expertise working in a mature Lean org: Toyota Production System, Danaher Business System, Shingijutsu Kaizen.
  • Experience working in a healthcare organization.

Physical and Mental Requirements:

  • Ability to interact with office and frontline employees at local sites.
  • Ability to effectively perform work across multiple initiatives at the same time.

Skills:

  • Ability to diagnose current business processes, then articulate an ideal target condition, using Lean coaching methods.
  • Prior successful experience applying standard Lean tools.
  • Prioritize and self-manage assigned work across initiatives.
  • Exceptional communication skills.

Required Education: Bachelor Degree or equivalent relevant experience.

Preferred Education: Industrial/Manufacturing Engineering Degree

Preferred Technical Training or Professional Licensing: Lean Six-Sigma certification, Shingijutsu Kaizen or equivalent from Toyota, Danaher, GE, AutoCad experience

Competencies: Ability to solve business problems with minimal direction, prior laboratory or manufacturing experience, professional presentation skills, basic data analysis

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