Systems Administrator

The Systems Administrator is responsible for the planning, implementation, administration, maintenance, and security of the college’s enterprise technology infrastructure. This position oversees servers, storage, networking, communications systems, cybersecurity operations, cloud services, and related technology platforms to ensure reliable, secure, and efficient delivery of information technology services across the institution.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manages and administers local, hybrid, and cloud: servers, networking, communication, and infrastructure systems.(20%)

Manages and complies with standards for the classification, creation, and removal of users and applicable role or permission assignments. (20%)

Serves as the lead support services technician regarding server, networking, communications, and application service issues; ensures a satisfactory level of support.(20%)

Plans and implements college system cyber security, including but not limited to: administration of firewalls, IDS/IPS, VPNs, the application of cryptography to systems and applications, managing host and client security, and incident response and remediation. (15%)

Sets standards for and implements software deployments, operating system levels, and patching or upgrade cadence.(15%)

Sets standards and maintains inventory for all software, server, and related purchases.(5%)

Other duties as assigned. (5%)

Knowledge of instructional technology and the application of technology in an academic environment

Knowledge of network infrastructure, email systems, database systems, and server operating systems

Knowledge of information security practices and technology

Knowledge of the tools and techniques used in the diagnosis and resolution of computer software and hardware operating problems

Knowledge of the acquisition and deployment of computer software applications and technology hardware

Effective Communication, verbal and written

Interpersonal Skills

Decision making and problem-solving skills

Ethical Practice

Customer Service

Detail Oriented, Bachelor’s degree in computer science technology or a closely related and Three (3) years of work experience in design, configuration, and planning of local and/or wide area networks

Note: Experience may substitute for education on a year-for-year basis

Preferred Education and Experience

3+ years of work experience in an academic environment.

5+ years of experience in information technology.

Advanced knowledge and experience with managing local services, SaaS, IaaS, and PaaS systems.

Advanced knowledge and experience with researching and troubleshooting new and existing technologies.

Advanced knowledge and experience with layer 2 and layer 3 switching, and wireless communication, Baccalaureate degree in computer science technology or a closely related from a regionally accredited college or university and Three (3) years of work experience in design, configuration, and planning of local and/or wide area networks - -Note: Experience may substitute for education on a year-for-year basis.

This is a full-time position, mainly located on a college campus. Days and hours of work are typically Monday through Thursday, 8 am to 5:30 pm and Friday, 8 am until 12 pm although a Monday through Thursday, 4/10 schedule may be approved. This position occasionally requires longer hours and some weekend work.

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