IT Management Analyst
Goldenpick Technologies
Elk River, MN, United States
18 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Shift work
Job source
Tech stack
Artificial Intelligence
Batch Processing
Customer Information Control System (CICS)
IBM DB2
Monitoring of Systems
IBM Mainframe
IT Management
Mainframes
Information Technology
Servicenow
Requirements
- Mainframe Operations
- LPAR
- Workload Automation
- Mainframe Batch Processing
- CICS
- DB2
- Mainframe Maintenance
- SLA Monitoring
- Incident Management, * 2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs, or a Bachelor’s degree.
- Minimum 2+ years of experience supporting workload automation requests across multiple application teams and Mainframe maintenance activities.
- At least 1+ year of hands-on technical experience with CICS, DB2, and Mainframe infrastructure.
- Strong understanding of batch processing, system monitoring, SLA management, incident escalation, and operational procedures.
- Ability to work collaboratively in a mission-critical enterprise environment and comply with Data Center security requirements.
- 3+ years of experience with ServiceNow for incident and change management and Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- ITSM certification or equivalent experience.
- Familiarity with AI-assisted operational tools, automation, and continuous improvement practices within Mainframe environments
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