Global Order Execution-Fulfillment IT Portfolio Value Streams/Ops Leader
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Role details
Tech stack
Job description
As IT Director, Global Order Execution & Fulfillment IT Portfolio / Value Stream Operations Leader, you will lead the global technology strategy and execution for the end-to-end Market-to-Order-to-Cash value stream. In this enterprise leadership role, you will partner across businesses, ESC/GBS functions and IT to modernize critical application portfolios, strengthen process governance, and accelerate digital, ERP, automation, and AI-enabled transformation at scale. In this role, you will make an impact by:
- This enterprise leadership role will own the strategy, governance, transformation, and performance of global application portfolios across the Market-to-Order-to-Cash value stream. The role will drive a cohesive end-to-end ownership model that enables operational excellence, digital transformation, AI adoption, and scalable business outcomes.
- Set the enterprise vision and roadmap for Order Execution and Fulfillment applications, aligning business priorities, IT strategy, investment plans, and execution outcomes.
- Lead global application strategy, design, development, and support across Order Processing, Management & Fulfillment, Price Execution, Billing, Credit Risk Management & Collections, Customer Issue Resolution, Dispute, Returns & Short Pays, Cash Application, Service & Repair, Variant Configuration and Customer Lifecycle Processes leveraging platforms including SAP ECC/S/4, B2B portals, BPCS, EDI, digital, ERP, and AI-enabled technologies.
- Drive transformation across process, operational excellence, technology, automation, data, and AI , ensuring clear governance, role alignment, prioritization, and measurable value delivery.
- Establish structured process governance to improve standardization, process ownership, stakeholder alignment, execution discipline, and continuous improvement across the portfolio.
- Lead portfolio management discipline , including project prioritization, execution tracking, performance reporting, benefits realization, and risk management.
- Partner with senior business, GBS/ESC functions and IT stakeholders to define scope, cost, priorities, strategic plans, and investment decisions across Order Execution, Fulfillment, and related end-to-end portfolios.
- Support enterprise transformation and M&A activities , including divestitures, spin-offs, closures, acquisitions, and related application separation or integration needs.
- Build and scale a high-performing global IT organization , developing talent across distributed geographies, cultures, and business environments., All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Requirements
- Bachelor’s degree or higher. (completed and verified prior to start)
- Ten (10) years core IT experience leading development, support of business requirements in a public, private, government, or military environment.
- Five (5) years systems experience withOrder Execution-Fulfillmentapplications and business processes (OTC, MTO, EDI, eCommerce etc.).
- Five (5) years Order Execution-Fulfillment development & deployment experience in a Manufacturing space in a public, private, government, or military environment., * Ability to communicate complex technical concepts effectively to end users, operators and executive C-suite stakeholders with strong business acumen.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization
- Ability to translate complex technical concepts into actionable business insights.
- Strong leadership skills to drive cultural and technological adoption during ERP, digital and AI transformations.
- A proactive approach to troubleshooting high-stakes production downtime events.
- Ability to work collaboratively with internal teams and external vendors.
Benefits & conditions
Applicable to US Applicants Only:The expected compensation range for this position is $250,253 - $305,864, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.
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