Senior Engineer, Strategic Solutions (hybrid schedule)

• Leads process improvement, business system, and strategic initiatives through analysis, requirements development, testing, implementation, adoption, and continuous improvement.
• Investigates complex problems, identifies root causes and dependencies, and develops practical solutions that improve efficiency, controls, data quality, compliance, financial accuracy, and customer experience.
• Challenges inefficient practices and identifies opportunities to simplify, standardize, automate, or eliminate manual work.
• Configures and supports monday.com, Jira, make.com, Power BI, SharePoint, and comparable platforms through workflows, automations, dashboards, reports, integrations, scripting, and data transformation.
• Improves billing, reconciliation, project cost, financial control, and reporting processes in partnership with financial and operational stakeholders.
• Builds alignment among businesses, Information Technology, vendors, consultants, and stakeholders with differing priorities and perspectives.
• Owns assigned priorities, milestones, deliverables, risks, documentation, and follow-up; raises concerns early and drives work to completion with limited direction.
• Supports the Lead Business Systems Analyst and provides guidance, knowledge transfer, temporary coverage, and continuity for transitioned responsibilities.
• Monitors relevant industry, regulatory, financial, process, and technology developments and recommends opportunities for improvement.
• Performs related duties and supports emerging departmental priorities as assigned., Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

This is an opportunity for a motivated problem solver to make a visible difference. The successful candidate sees possibilities where others see obstacles, takes ownership of unclear or challenging work, and moves ideas from discussion to implementation. Success requires initiative, sound judgment, attention to detail, persistence, and the ability to build productive relationships while navigating change, resistance, and competing priorities. Assignments evolve with departmental needs. The Senior Engineer works across functional boundaries, assumes new or transitional responsibilities, and provides coverage when needed. This position engineers how Transmission Interconnection work is performed. Transmission planning, engineering design, accounting, and routine transaction processing are not primary responsibilities., * Advanced knowledge of process mapping, requirements development, systems analysis, testing, implementation, and continuous improvement.

• Ability to translate complex or ambiguous needs into clear processes, requirements, controls, recommendations, and action plans.
• Experience with configurable platforms, workflow automation, data analysis, reporting, and technical troubleshooting.
• Understanding of regulatory requirements, billing, reconciliation, project costs, accounting interfaces, and financial controls.
• Strong analytical, communication, facilitation, change management, conflict resolution, relationship management, organizational, and project management skills.
• Demonstrated initiative, adaptability, accountability, resourcefulness, emotional intelligence, sound judgment, and follow-through.
• Ability to learn quickly, balance urgency with accuracy, manage competing priorities, and produce results with limited direction.
• Willingness to question existing practices constructively, propose solutions, accept feedback, and contribute wherever needed.
• Utility, Transmission Interconnection, regulatory, accounting, finance, billing, or project management knowledge is preferred.

Education:

• A bachelor’s degree in engineering from an accredited college or university is required.
• Related education or experience in business, finance, technology, data, automation, process improvement, or project management is preferred.
• An advanced related degree is preferred but not required.

Experience:

• A minimum of five years of related engineering, process, systems, technology implementation, continuous improvement, project, or analytical experience is required.

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

• Work requires the ability to analyze complex and ambiguous issues, exercise sound judgment, manage multiple competing priorities, adapt to changing assignments, and independently determine appropriate courses of action.
• Must be able to navigate change, resistance, conflict, and difficult conversations while maintaining productive working relationships.
• Requires persistence, attention to detail, problem solving, critical thinking, organization, and the ability to work effectively with limited direction., Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $116,100.00-$129,000.00

Worker Type: Regular

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.