US - Technical Support Specialist - G02086

• Track and manage support ticket progress to ensure timely customer responses and issue resolution.
• Monitor support queues and assist in meeting service-level expectations.
• Run, maintain, and analyze reports using SQL Studio Manager and reporting tools.
• Analyze large datasets to support operational and business decisions.
• Support daily Technical Support operations and improve workflow efficiency.

• Bachelor’s Degree.
• Strong organizational, analytical, and time-management skills.
• Experience working with large amounts of data and reporting.
• Excellent written and verbal communication skills.
• Preferred experience with SQL reporting tools, ticketing systems, or technical support environments.

• Competitive pay rate of $38.00 per hour.
• Hybrid work schedule with flexibility.
• Opportunity to work with a global industry leader.
• Exposure to data analytics, reporting, and operational excellence initiatives.
• Professional growth within a collaborative technical support organization.

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands creates substantially more value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.