Clinical Application Analyst - Beaker

Help Advance Laboratory Excellence Through TechnologyWe are seeking a detail-oriented and technically skilled Clinical Application Analyst - Beaker to join our Digital Technology Services (DTS) team. In this role, you will support, optimize, and enhance the technology that powers laboratory operations across our health system.Working closely with laboratory leaders, clinicians, and technology teams, you will help ensure that Beaker and related laboratory applications are configured, maintained, and improved to support efficient workflows, accurate data, and exceptional patient care. Your expertise will play a critical role in connecting technology and laboratory operations to improve both the user experience and clinical outcomes.This position is ideal for someone who enjoys problem-solving, system optimization, collaboration, and applying technology to improve healthcare delivery.What You’ll DoConfigure, build, maintain, and optimize Beaker and related laboratory applicationsSupport laboratory workflows by ensuring systems operate reliably, accurately, and efficientlyTroubleshoot production issues and provide ongoing application support, maintenance, and upgradesCollaborate with laboratory leadership, clinicians, and DTS teams to identify opportunities for workflow improvements and system enhancementsSupport new implementations, upgrades, integrations, and process improvement initiativesMonitor and troubleshoot interfaces and data exchange between laboratory and third-party systemsAssist with system testing, validation, patching, and security-related activitiesMaintain documentation, workflows, build standards, and support materialsEnsure data integrity and system performance across laboratory applicationsServe as a technical resource for laboratory application functionality and best practicesMentor and provide guidance to team members on laboratory workflows and application support processesSupport compliance with organizational, regulatory, and security requirementsWhat We’re Looking ForAssociate’s degree in Information Technology, Laboratory Science, or a related fieldThree or more years of experience supporting laboratory information systems or clinical applicationsStrong understanding of laboratory workflows, healthcare technology, and data integrity principlesExperience supporting Beaker, laboratory information systems, or similar clinical applications preferredStrong analytical, troubleshooting, and problem-solving skillsAbility to manage multiple priorities while maintaining attention to detailEffective communication and collaboration skills with both technical and non-technical stakeholdersExperience supporting application upgrades, testing, and system implementations preferredCommitment to customer service, continuous improvement, and teamworkPreferred:Bachelor’s degree in a related fieldExperience with Epic Beaker or other laboratory information systemsExperience with healthcare system integrations and interface supportKnowledge of laboratory regulatory and compliance requirementsWhat We OfferAn opportunity to directly support laboratory teams and the technology that impacts patient care every dayMeaningful work that combines healthcare, technology, and process improvementCollaboration with laboratory professionals, clinicians, and healthcare technology expertsExposure to enterprise healthcare applications, integrations, and innovative technology solutionsOpportunities to lead system enhancements, workflow optimization efforts, and strategic projectsProfessional growth within healthcare IT, clinical informatics, and application managementFlexible hybrid or remote work opportunities based on locationA supportive team environment focused on learning, innovation, and continuous improvementA stable healthcare organization committed to delivering high-quality care through technology and teamwork

• Associate’s degree in Information Technology, Laboratory Science, or a related field
• Three or more years of experience supporting laboratory information systems or clinical applications
• Strong understanding of laboratory workflows, healthcare technology, and data integrity principles
• Experience supporting Beaker, laboratory information systems, or similar clinical applications preferred
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to manage multiple priorities while maintaining attention to detail
• Effective communication and collaboration skills with both technical and non-technical stakeholders
• Experience supporting application upgrades, testing, and system implementations preferred
• Commitment to customer service, continuous improvement, and teamwork

Preferred:

• Bachelor’s degree in a related field
• Experience with Epic Beaker or other laboratory information systems
• Experience with healthcare system integrations and interface support
• Knowledge of laboratory regulatory and compliance requirements