EMEA SaaS Product Support Specialist

MaintainX (An Autodesk Company)

Barcelona, Spain

3 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.jobleads.com

Tech stack

Software as a Service Software Troubleshooting Autodesk Autocad Workday

Job description

MaintainX, now part of Autodesk, is hiring a Product Support Representative to support customers across Europe during their workday. The role focuses on handling inquiries, issues, and escalations, becoming a trusted partner for strategic accounts, and learning MaintainX workflows for effective support.

You will work independently within established processes, with coaching from NAMER; strong troubleshooting, English communication, and ability to balance priorities are essential.

Requirements

You will work independently within established processes, with coaching from NAMER; strong troubleshooting, English communication, and ability to balance priorities are essential.

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