Network Support Technician / Engineer

Job Title: Network Support TechnicianSalary: $85,000Location: Windsor Locks - On-site (with flexibility if applicable)Employment Type: Direct HireWhy take a Network Support Technician role with this company?Be a key player in maintaining and securing enterprise network infrastructureWork with advanced technologies in a Microsoft Hyper-V environmentCollaborate with internal teams and third-party vendors to resolve complex technical challengesJoin a stable organization with opportunities for growth and professional developmentMake an immediate impact on network security and performanceWhat will the Network Support Technician do?Maintain and administer computer networks, systems software, applications, hardware, network devices, and firewallsImplement and monitor network security measures to protect data and systemsTroubleshoot, diagnose, and resolve hardware, software, and network issuesConfigure and manage Layer 2/Layer 3 switches, routers, and firewallsManage access lists and security policiesMonitor network performance and make necessary adjustmentsCollaborate with users and vendors to resolve system problemsAssist in developing, implementing, and testing enterprise-wide security and patch managementUtilize IT ticketing systems for service requests and change control documentationTrain staff on network systems and security policiesManage Microsoft Group Policies and Active Directory for security and resource allocationOperate master consoles to monitor network and system performanceDesign, configure, and test networking hardware, software, and operating systemsWhat the company needs in a Network Support Technician:Bachelor’s degree in IT or related field, or equivalent technical certificationsMinimum 3 years of experience as a Network Support TechnicianStrong understanding of network infrastructure, architecture, connectivity, and security in a Microsoft Hyper-V environmentAbility to implement, administer, and troubleshoot network devices (firewalls, routers, switches, wireless access points)Knowledge of application transport and network infrastructure protocolsAbility to create accurate network diagrams and documentationProficiency in firewall rule implementation and access control policiesFamiliarity with SD-WAN design, implementation, and supportBonus Points:Relevant certifications (e.g., CCNA, Network+, Security+)Experience with virtualization technologiesAdvanced knowledge of cybersecurity best practicesBenefits & Perks:Competitive salary and annual performance reviewsPTO and paid holidaysComprehensive medical, dental, and vision plansProfessional development and certification opportunities#ZRCFSTECH#INDOCT2026#CFSOCT2026#CBOCT2026#LI-DS1

• Bachelor’s degree in IT or related field, or equivalent technical certifications *

• Minimum 3 years of experience as a Network Support Technician *

• Strong understanding of network infrastructure, architecture, connectivity, and security in a Microsoft Hyper-V environment *

• Ability to implement, administer, and troubleshoot network devices (firewalls, routers, switches, wireless access points) *

• Knowledge of application transport and network infrastructure protocols *

• Ability to create accurate network diagrams and documentation *

• Proficiency in firewall rule implementation and access control policies *

• Familiarity with SD-WAN design, implementation, and support *, * Relevant certifications (e.g., CCNA, Network+, Security+) *

• Experience with virtualization technologies *

• Advanced knowledge of cybersecurity best practices *

• Competitive salary and annual performance reviews *

• PTO and paid holidays *

• Comprehensive medical, dental, and vision plans *

• Professional development and certification opportunities *