Solution Designer - Projektmanagement, Ingenieur

As a Business Process & UX Architect, you ensure that our digital products not only function technically, but are also intuitive to use, minimize errors, and create real value for users.

Your focus: clarifying processes, reducing complexity, and shortening time to value.

Your Responsibilities

You translate complex business, diagnostic, and service processes into clear software and workflow concepts

You identify automation potential and improve workflows for our users

You design consistent system logic around services, SLAs, roles, and permissions

You develop intuitive user journeys with a strong focus on usability and user adoption

You work closely with Product Management, UX, and Development teams

You support product development through clear documentation, communication, and user feedback

Degree in Business Informatics, Industrial Engineering, Human-Computer Interaction (HCI), or a comparable technical field

Experience in business process design, UX or system architecture, or product concept development

Experience working with product management and agile development teams (Scrum)

Very good understanding of B2B software, industrial applications, or IoT platforms

Ability to communicate complex technical topics clearly, structured, and user-oriented

Very good English skills, both written and spoken

Nice to Have

Experience with industrial software, IoT platforms, or technical B2B products

Knowledge of machine diagnostics, condition monitoring, or service processes

Experience with process and UX tools (e.g., BPMN, Figma, Confluence, Jira)

Interest in AI-supported process or workflow automation

A strategically important role at the intersection of product, technology, and user experience

Significant creative freedom in shaping processes, UX concepts, and system logic

An international environment with short decision-making paths

Our Promise

Flexible working hours and the option to work from home

Attractive compensation, including tax-free benefits (e.g., Sodexo meal vouchers and fuel vouchers)

Height-adjustable desks in small offices (2-3 people)

Strong commitment to sustainability (solar power, waste separation, orchard meadow, etc.)

Bicycle leasing via BusinessBike

Table soccer and table tennis for breaks