Data & Analytics Lead

Good decisions depend on clear, trusted information. We are looking for a Data and Analytics Lead to develop and evolve the reporting, analytics and insight capability within our Retail Controls Office.

You will act as a technical specialist and trusted partner, turning complex governance, operational, customer and risk data into useful insight. You will help simplify reporting, automate manual activity and create scalable dashboards and data products that support business management, governance oversight and better customer outcomes.

This is an individual-contributor role with broad influence. It would suit someone who enjoys combining hands-on technical delivery with stakeholder consulting and has the confidence to shape how an organisation uses its data.

What you’ll be doing:

• Collaborating with data leaders from across the business
• Partnering with stakeholders to understand priorities and define analytical requirements
• Automating reporting and reducing manual processes and duplication
• Analysing operational, customer, governance and risk data to identify trends and emerging issues
• Designing dashboards, visualisations, data models and analytical products
• Establishing controls over data definitions, calculations and transformation logic
• Improving the accuracy, accessibility and reusability of management information

• Advanced experience using Power BI, Tableau or an equivalent visualisation tool
• Strong SQL capability and experience building and maintaining complex datasets
• Experience using Python, Power Automate or similar technologies to improve reporting processes
• Experience designing data models, reporting frameworks and dashboard solutions
• The ability to translate business requirements into practical analytical products
• Experience working with governance, risk, regulatory or operational data in a regulated environment
• Strong stakeholder-management and consulting skills
• The ability to explain technical concepts clearly to non-technical audiences

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer - both for our own products and at a range of high street stores and online
• We’re creating net-zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in-person experience