Data Center Technician
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Role details
Tech stack
Job description
We are seeking an experienced Level 2 Data Center Technician to support a high-profile, large-scale data center environment in Northern Atlanta, GA.
This role combines hands-on server troubleshooting, break/fix, deployments, and data center operations with a strong customer-service mindset. The ideal candidate is technically capable, polished, and comfortable providing white-glove support while working directly with technical teams, leadership, and key stakeholders.
What Youll Be Doing
- Independently troubleshoot servers and diagnose hardware failures.
- Perform Level 2 break/fix repairs and root-cause troubleshooting.
- Replace failed server components and perform hardware upgrades.
- Update server firmware and assist with basic server configuration.
- Rack, stack, cable, and prepare servers and switches for deployment.
- Troubleshoot copper and fiber cabling, connectivity, and optics.
- Partner with network administrators and engineering teams to resolve infrastructure issues.
- Support server installations, deployments, and ongoing data center operations.
- Provide white-glove technical support in a professional, customer-focused environment.
- Communicate clearly with stakeholders regarding technical issues, troubleshooting progress, and resolution.
- Maintain a high level of professionalism while supporting business-critical infrastructure.
Requirements
Communication Detail Oriented Professionalism Customer Service Network Switches Technical Issues, * Hands-on data center experience.
- Strong server hardware troubleshooting and break/fix skills.
- Experience diagnosing problems independently rather than simply following predefined repair instructions.
- Rack-and-stack and server deployment experience.
- Copper and fiber cabling knowledge.
- Experience troubleshooting server and network connectivity.
- Strong communication and customer-service skills.
- Previous experience providing white-glove technical support.
- Comfortable interacting directly with stakeholders, engineers, technical teams, and leadership.
- Ability to explain technical issues clearly and professionally.
- Strong attention to detail and ownership of issues through resolution., The strongest candidate will bring both sides of the role: technical depth and professional presence. Were looking for someone who can confidently troubleshoot a server, work through a complex break/fix issue, and communicate effectively with stakeholders throughout the process.
This is not simply a remote-hands or part-swapping position. We are looking for technicians who can think through problems, take ownership, and deliver a high level of service in a fast-paced data center environment., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Benefits & conditions
Full Stack Development Network Administration Data Center Operations Business Transformation Hardware Troubleshooting Troubleshooting (Problem Solving) $62,400 - $72,800 / yr Posted yesterday
This role is STARs-friendly: Skilled Through Alternative Routes.
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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