Data Center Operations Technician

TEKSYSTEMS INC.
New Albany, OH, United States
2 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$47,070.0
Working hours
Shift work

Tech stack

Airflow Command-Line Interface Cloud Computing Data Centers Microprocessors Network Interface Controllers Hard Disk Drives Issue Tracking Systems Network Troubleshooting Networking Basics Network Interface Cloud Services
+5 more
Diagnostic Tools Computer Equipment Information Technology Hardware Infrastructure Network Server

Job description

Join a team supporting one of the world’s largest hyperscale cloud computing environments. As a Data Center Operations (DCO) Technician, you will play a critical role in maintaining the physical infrastructure behind large-scale cloud services. This is a hands-on position focused on server hardware troubleshooting, break/fix repairs, infrastructure deployments, cabling, and data center operations.

This role is ideal for candidates who enjoy working directly with technology, solving hardware issues, and operating within a fast-paced, mission-critical environment where uptime and reliability are essential., Server Hardware Support

· Troubleshoot and repair production server hardware using diagnostic tools and command-line utilities.

· Perform break/fix activities and replace failed hardware components, including:

· Hard drives (HDD/SSD), Memory (RAM), CPUs, Power supplies, Motherboards, Network Interface Cards (NICs), Fan assemblies and other server components

· Conduct server commissioning, decommissioning, upgrades, and hardware refresh activities.

· Install and deploy new server hardware through rack-and-stack operations.

Network & Cabling Infrastructure

· Install, route, label, and maintain copper and fiber optic cabling.

· Troubleshoot physical network connectivity issues.

· Perform cable tracing, validation, and physical-layer diagnostics.

· Support patch panel, switch, and cross-connect installations while maintaining cable management standards.

Data Center Operations

· Monitor system alerts and respond to hardware-related incidents.

· Perform root cause analysis to identify and resolve recurring infrastructure issues.

· Carry out scheduled maintenance and operational tasks across the data center environment.

· Accurately document work performed through ticketing systems and operational procedures.

· Adhere to change management, escalation, and operational standards.

Infrastructure & Facility Support

· Assist with rack power installations and power-path verification.

· Support low-voltage infrastructure activities.

· Conduct routine inspections of racks, hardware, and supporting infrastructure.

· Monitor environmental conditions such as airflow, temperature, and equipment health.

Requirements

Leadership Management Low Voltage Fiber Optics Patch Panels Communication Cloud Services Apache Airflow Lifting Ability Problem Solving Cloud Computing Physical Layers Diagnostic Tools Computer Systems Hard Disk Drives Technical Support Change Management Computer Hardware Network Interface Business Valuation Solid-State Drives Root Cause Analysis Hardware Components Full Stack Development Command-Line Interface Data Center Operations Network Troubleshooting Business Transformation Hardware Troubleshooting Network Interface Controllers Troubleshooting (Problem Solving)

At least 1 year, · 1+ year of hands-on hardware troubleshooting, break/fix, or technical support experience.

· Experience building, repairing, upgrading, or troubleshooting computer systems, gaming PCs, workstations, or servers.

· Basic understanding of computer hardware, server architecture, and networking fundamentals.

· Experience troubleshooting hardware issues using structured problem-solving techniques.

· Ability to work independently in a fast-paced environment with minimal supervision.

· Strong communication skills and ability to work effectively across teams.

· Ability to stand, walk, bend, and work on your feet for up to 12 hours in a data center environment.

· Ability to lift and move server hardware and equipment as needed., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits & conditions

REQUIRED 12-hour shifts (6am-6pm) - 3 Days/4 Days alternating weeks schedule

Front-Half Days From Sunday to Tuesday or Wednesday

Or

Back-Half Days - From Wednesday or Thursday through Saturday

About the company

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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