IT Endpoint Analyst

• Device provisioning and lifecycle management of hardware and software.
• Monitor, test and distribute OS updates, drivers and security patches through Microsoft Intune.
• Fulfill request for hardware, software and office supplies.
• Coordinate with vendors on pricing, product availablity and delivery times.
• Assist with Tier I Service Desk troubleshooting.
• Manage hardware asset inventory database, assuring accuracy of active devices.

Preferred Knowledge, Skills and Abilities:

• High school diploma or equivalent
• Foundation in software, hardware, and network processes and support
• Experience supporting various OS including Windows 11, and Mac OS
• Outstanding interpersonal skills with a focus on helping others
• Computer Skills - Diagnoses and fixes computer hardware, software, network and printer problems
• Entry level IT certifications or equivalent experience preferred.