Endpoint Engineer

The State Corporation Commission (SCC) is seeking an experienced Endpoint Engineer to support enterprise software packaging, deployment, patch management, and endpoint security remediation. The ideal candidate will have strong experience with Windows 11, Microsoft Office 365, endpoint management platforms, workstation imaging, and enterprise patch deployment.

The engineer will monitor endpoint vulnerabilities, troubleshoot deployment failures, perform root-cause analysis, and implement remediation measures to maintain a secure, compliant, and reliable enterprise endpoint environment., * Package, configure, test, and deploy commercial off-the-shelf (COTS) software across enterprise endpoints.

• Develop and maintain application deployment packages using Microsoft Intune, MECM/SCCM, or similar tools.
• Support Windows 11 operating system updates and Microsoft Office 365 application updates.
• Perform application compatibility testing and deployment validation.
• Automate deployment and remediation workflows to improve efficiency and consistency.
• Manage enterprise patching activities, including testing, scheduling, deployment, and validation.
• Review vulnerability reports from Rapid7, Qualys, Tenable, Microsoft Defender for Endpoint, or similar tools.
• Troubleshoot software installation failures, patching issues, and endpoint configuration problems.
• Conduct root-cause analysis and implement corrective actions.
• Maintain endpoint security baselines, hardening policies, deployment documentation, and change records.
• Collaborate with infrastructure, cybersecurity, application, and service desk teams.
• Identify opportunities to improve endpoint management, automation, and compliance.

• Minimum 4 years of experience with Windows 11 operating systems and updates.
• Minimum 4 years of experience with Microsoft Office 365 applications and updates.
• Minimum 4 years of experience with endpoint management systems.
• Minimum 4 years of experience with workstation imaging solutions.
• Minimum 4 years of experience with service management and ticketing systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively with technical teams, end users, and senior stakeholders.
• Strong customer service and issue-resolution skills.

Desired Qualifications

• Microsoft Intune and Windows Autopilot.
• Microsoft Graph API.
• Patch My PC.
• ServiceNow.
• PowerShell scripting and automation.
• MECM/SCCM or equivalent endpoint configuration management tools.
• Enterprise patch management and vulnerability remediation.