Senior Product Owner - BenTech (Hybrid)

The Guardian Life Insurance Company of America
Boston, MA, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$118,980.0 - $195,465.0
Working hours
Regular working hours

Tech stack

Agile Methodology Artificial Intelligence Data Governance Data Integration Electronic Data Interchange (EDI)

Job description

Do you enjoy transforming complex business needs into innovative digital solutions? Are you passionate about building scalable integrations that improve the experience for customers, brokers, and partners? Guardian is seeking a Senior Product Owner, Benefits Technology (BenTech) to lead the strategy, development, and delivery of industry-leading integration capabilities across our Group Benefits ecosystem. In this role, you will partner closely with business and technology leaders to define product priorities, drive execution, and enhance Guardian’s connectivity with benefits administration platforms, carriers, and external partners. This is an exciting opportunity to help shape the future of Guardian’s digital benefits experience as we continue to invest in modern technology and market-leading solutions., * Lead the execution of the BenTech product strategy by translating business objectives into prioritized backlogs, user stories, and development plans.

  • Design and deliver best-in-class integrations supporting Plan Administration, Eligibility, Evidence of Insurability (EOI), Leave of Absence, Rating & Quoting, and other Group Benefits capabilities.
  • Oversee implementation and governance of LIMRA LDEx standards and other data exchange protocols to ensure scalable, compliant integrations.
  • Partner with Product Managers, business stakeholders, technical leads, developers, and QA teams to deliver high-impact solutions that enhance customer and partner experiences.
  • Manage and mentor a small team of developers and testers while driving continuous improvement, release readiness, and successful go-to-market execution.

Reporting Relationships

As our Senior Product Owner, Benefits Technology, you will report to our Senior Product Manager, Head of Benefits Technology Strategy.

Requirements

A strategic and customer-focused product professional who thrives at the intersection of business and technology. You are comfortable leading complex initiatives, translating product vision into actionable work, and collaborating with cross-functional teams to deliver measurable business outcomes. You possess strong knowledge of benefits technology and data integrations and are energized by solving customer problems, improving processes, and delivering innovative solutions in a fast-paced environment., * Bachelor’s degree or equivalent professional experience.

  • 5-7+ years of experience in Benefits Technology (BenTech), Group Benefits, insurance technology, or a related domain.
  • Experience building and managing product roadmaps, product backlogs, user stories, and acceptance criteria.
  • Knowledge of carrier integrations, benefits administration platforms (BenAdmin), and data exchange technologies.
  • Experience implementing or supporting LIMRA LDEx standards and/or other industry data exchange protocols.
  • Experience partnering with business stakeholders, product managers, and technical teams to deliver digital products.
  • Experience leading or mentoring small technical teams.
  • Strong understanding of business process improvement, customer journey mapping, and Agile product delivery methodologies., * Experience supporting Group Benefits products and operations.
  • Familiarity with OKR development and performance measurement frameworks.
  • Experience overseeing compliance with data governance, privacy, and AI standards.
  • Proven success driving integration strategies with external partners, carriers, or third-party platforms.
  • Strong communication and stakeholder management skills with customer-facing experience.

Benefits & conditions

$118,980.00 - $195,465.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

About the company

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (ā€œAI Toolsā€) to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com.

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.

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