MSP System Administrator

IT Technician OpportunityAn established and fast-growing Healthcare IT Managed Services Provider (MSP) is seeking a highly skilled IT Technician to join their team in Brooklyn, NY. This role offers the opportunity to work directly with healthcare clients, manage both onsite and remote support needs, and handle complex networking and systems issues across diverse environments.This position is best suited for an experienced MSP professional who enjoys client interaction, takes ownership of technical challenges, and thrives in a fast-paced, service-oriented environment.Key ResponsibilitiesProvide advanced Level 2 support for servers, networks, and business-critical systemsConfigure and troubleshoot firewalls, switches, and wireless access points (Fortinet, Cisco, SonicWall, Ubiquiti, Juniper)Support and administer Office 365 solutionsDeliver clear, professional, and timely communication to clients and internal teamsAccurately document work in the ticketing system and contribute to internal knowledge sharingMentor junior technicians and assist in technical skill developmentPerform onsite client visits as required (mileage reimbursed)RequirementsMinimum 5 years of IT experience, with 3+ years in an MSP environmentHands-on expertise with networking hardware, security appliances, and listed vendorsStrong proficiency in Office 365, Active Directory, and VOIP administrationExcellent troubleshooting, documentation, and communication skillsAbility to work independently and prioritize tasks in a fast-paced support settingMust have a valid driver’s license and personal vehicle for client site visitsBenefits$60,000-$80,000Health, dental, and vision insuranceFlexible Spending Account (FSA)401(k) plan with employer match (up to 4%)Short-term and long-term disability coverageGroup life insuranceMileage reimbursement for client visitsThis is an excellent opportunity for a driven IT professional who’s ready to take the next step in their MSP career, work directly with clients, and