Health Payer Membership Administration Consulting Delivery Lead

Consulting, Healthcare Administration, Internet Security, Customer Relations, Artificial Intelligence (AI), Supply Chain, Ecosystems, Finance, Change Management, Operational Improvement

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

We work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.

As a Health Industry Membership Administration Consulting Delivery Lead, your primary responsibilities may include:

• Assess client Membership Administration operations (Group Set Up/Case Install, Benefit Configuration, Enrollment Processing, Invoice Generation, and Premium Payment Processing) to identify opportunities for optimization, cost reduction, and growth.
• Evaluate and recommend technology-enabled solutions that eliminate inefficiencies, reduce error rates, and position client organizations for AI-assisted and automated processing across commercial and government lines of business.
• Develop project plans and solutions tailored to each client’s operational context and strategic priorities.
• Lead planning and delivery of client engagements, directing Accenture and client working teams while participating directly in execution.
• Drive on-time, on-budget delivery that meets or exceeds client expectations.
• Build trust-based client relationships grounded in consistent delivery and a client-centered approach.
• Lead by example and create development opportunities for team members, give honest and timely feedback, and build a followership of people who actively seek to work with you.
• Stay current on health industry trends, regulatory changes, and emerging technologies including AI and intelligent automation across membership administration, and share insights and best practices with clients and the broader practice.
• Contribute to the development of Accenture assets and tools that accelerate value delivery, with particular emphasis on Membership Administration.

Travel

• Travel - as needed, varies by client and could be up to 80%

Why should I join the Accenture Health team?

• Innovate every day. Be at the forefront of designing and delivering health technology solutions that push boundaries and create new opportunities for our clients.
• Lead with the industry’s best. Join an industry-recognized healthcare leader with more than 20,000 global healthcare professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 200 clients to deliver healthcare transformation to meet the diverse needs of patients and members.
• Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your health, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you’ll expand your thinking beyond the core Workday implementation.